I have an Anthem MRX 500 A/V box and would like to set it up on the X15 Remote. Does anyone know what code I might use? If I could just get On/Off, Volume and Mute I would be happy.

I've been using Xfinity Stream on my computer for awhile now and this problem seems to have come out of nowhere, if I go to the website not logged in everything loads fine, but when I log in I get the TVAPP-00193 telling me to clear my cache which I have done multiple times, this issue persists acro

Once one gets into the Amazon Prime App via Xfinity/Comcast (DVR, or probably via a smart tv too), how does one find saved Amazon Prime movies or playlists. Or at least, does anyone know how to search for anything in the Amazon Prime App served up via Xfinity/Comast? Seems to just be scrolling and s

This morning all 4 of my set top boxes (2 small XiD-P, 1 small XiD-C, and 1 big one (AX013ANC) stopped working. Did the usual power cycle thing. After the Welcome screens, the smaller boxes end up displaying a message "Sorry there seems to be some trouble" and the large box gets to ask my language

OK, wondering if someone could point me in the right directions. I've had the Gigabit Extra, 1200 Mbps / 200 (90 or so Max) up for a while and been running good till my router went out, so upgrades were needed. I went ahead and upgraded to a new Mesh system with a approved Xfinity Next Gen Speed Tie

I just got a new X1 cable TV box. I found I needed one so I could watch CBS All Access. I got it set up and working, but it makes a very lound humming noise (fan, I'm pretty sure) that does not quiet down when I turn off the power. My old box was quieter and got very quiet when I turned off the powe

Hello - I started seeing slow speeds (~300Mb/s) as measured on the Xfi app to the gateway a couple of weeks ago. My gateway at the time was an XB7.  Prior to the issues I was seeing close to 1Gb/s on a consistent basis.  After a few days of seeing the slow speed measurements, I called tec

Last afternoon (around 4:00 PM PST) my router unexpectedly stopped being able to communicate with my modem (see picture of router ui: https://imgur.com/a/OVzwZu5)But from my desktop, I'm able to connect to both my router and my modem without issue and can connect to the internet if I plug my desktop

I am experiencing intermittent disconnections with my internet connection starting this morning and would like to request your assistance in resolving this issue. I have a modern cable modem, and the cable is in good condition. The problem persists even after rebooting the modem. Here is the stat

I am trying to download completed cloud recordings from my X1 DVR to the Xfinity Stream app on my Galaxy phone and Galaxy tablet. There is an article that says there is a download option for recordings. My screen shows NO download option.  The article shows a screenshot with a list of recordi

I've been a member of the Community Insights program for some time but I'm no longer being notified of new surveys. How do I get Xfinity to keep.me up to date on new community surveys?

Does anyone from Coporate have a clue about the MLB Extra Innings subscription process for the short season of 2020 because none of your underlings seem to know.

New TCL TV - Model 50S525.   The Xfinity Cable box XG2v2-P shows only three codes for TCL to pair the Xfinity XR15-UQ  to control the volume and power.  Those codes are 12434, 11447, and 11454.    Using these codes I receive the following onscreen information "Unfortunately, your TV couldn't be pair

I have an active UVerse account and am trying to set up my Xfinity gateway/router using the self-install kit before cancelling AT&T.  I had Comcast in this house many years ago.  I was told that a technician has done the required work on the line outside.  The orange cable  that I thought I needed t

Where is Xfinity app???

I want to cancel my cable & internet but Comcast makes it impossible. No call back available until Monday, can't get through to anyone without waiting on hold for hours, no chat representatives available. It should not be this difficult! I am about to walk into a store & if they give me a ha

My husband is unable to access his account without changing his account without changing his password. He can't verify his identity online because his phone number and email address have changed. That's why I'm writing for him. I have an active xfinity account and can receive email and text. How ca

Posting here to start the process of requesting an Arris XG1v4 X1 tv box. I recently purchased a Samsung 4K tv and would like to upgrade my current XG1v1 tv box. I went to my local Xfinity store to pick one up and was told they do not have them in stock. So I had requested to have one shipped to me

Hi, I ordered service at an Xfinity store for a month from now, and I was assured that it's a No Term Agreement plan. Meaning, no Early Termination Fees since we're moving out of the country at some point in the next year. I double-checked under the Legal Agreements and Contracts section in my pr

I signed up for Internet and Mobile service in Oct 2024 and to get the discounted pricing, had to enroll into auto-pay. The very next month, I started noticing an extra charge posted on my account. I get billed for the Internet on the 8th of the month and for the Mobile service between the 10th-13th