Basically, [Edited: Language] has made it so that in order to manage my modem, I have to both use the admin portal on the device, and this stupid Xfi app on my phone. Because of this, I am unable to perform advanced network features like port forwarding properly. I currently have the XB8. Basically

Since last Friday I lost the ability to work with one of my primary online supply chain applications, web.shipbob.com. Each time I try to load the application it goes to a simple blank page. In working with the ShipBob technical support people, they say that Xfinity is blocking the application. This

I am signed up for the 2nd level live tv package (125+ channels). I have not received my x1 box yet but want to access my channels. When I login into the Xfinity Streaming app, I am missing my live tv package and only have access to handful of channels. Is my x1 live tv package not compatible with t

I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof o

No scores when I go into sports by hitting C on remote. Is it a setting on my end or an issue with Xfinity?

I had great customer service today on live chat and wanted to leave a good review on a survey, but after clicking on "download transcript" it didn't allow me to complete the survey anymore to give a kudos to the person who helped me out. Any way I can do this now?

I DM'ed Xfinity Support. They told me make a public forum post... I got email saying "Action Needed: Your TV equipment needs to be replaced". I currently have an XG1v4 4k DVR plus two Cable Cards devices. -Exactly what equipment of mine needs replacing? -Exactly what devices and/or services of mine

I saw this discussion and it fits my situation: https://forums.xfinity.com/conversations/channels-and-programming/tivo-cablecards-channels-i-am-paying-for-and-cannot-receive/63ed531e65f3ed11c94ecda4 I have a TiVo with a CableCard. The TiVo is active on the TiVo service, and I have the Ultimate TV pa

Can I use the weekend $1 reward for a movie on Paramount+?

During a discussion here, a rep kindly noticed my modem was outdated. We set up an order to replace it, but even after returning the old one, my $15 shipping fee wasn't credited as described.

I have an overdue balance on my account and scheduled a payment for April 7th, 2002. But now i found out I won't get paid until April 8th. How can I reschedule the scheduled payment so my services aren't shut off on the 7th? Don't really know how to get in touch with anyone.

Had outage last night (w.pa.) StormReady worked As Advertised!!!

Hi! I recently moved into a new rental and installed a brand new MB8600 (DOCSIS 3.1) with the 800 Mbps plan. Even directly connected to the modem over Ethernet I basically never see anything more than 400 Mbps. Speed tests typically come in around 100-200 Mbps, sometimes less. The house used to have

I just uprgaded from an XG1V3 to an XG1V4. Will my recordings transfer over through the cloud when I activate the XG1V4, or will I lovw them?

I received the e-mail that my Wifi evaluation is complete and that I'm eligible for WiFi Boost Pods at no extra cost. Clicking on the redeem my pods link just tells me: Looks like you aren’t eligible for this offer Don’t worry, you can still purchase an xFi Pod to pair with your xFi Gateway. How do

I am receiving the message about every 15 minutes cable box blinks and then in about a minute the brodcast resumes. Have tried unplugging the cable box waiting a minute and plugging it back in. Everything is fine until the "message" appears again. Any Suggestions?

For the past 8 weeks or so, I've been having intermittent connection issues to Comcast/Xfinity. It seemed to coincide with the seasonal changes here in Minnesota from Winter to Spring. Melting snow, rain, etc. After the first couple of outages, I figured it'd clear up. Sadly no. Service will drop ab

I've tried previously to add unlimited data to my account via this URL: http://xfinity.com/buy/plan/checkout/XFINUDAT When I do that, I receive an error that tells me unlimited data is temporarily unavailable. I have tried this several times and each time it fails. Is there another route to get unli

Now currently have a rented Xfinity Wireless Gateway - Technicolor CGM4140COM and Gigabit internet plan. I would like to buy my own. I went to the support section of my account and looked up Device Info - Xfinity to see what is compatible and there are only two with built in wi-fi routers - Arris G3

I need to speak with someone other than an online chat agent. I suspended my mobile line back in November because the phone was lost. I did this to reduce the bill to only bill me for 1GB as the device still had a balance due. On April 4, 2023 I paid the device off and initiated an online chat to ca