2 Messages
TiVo D261 error, with Ultimate TV package, can’t see most channels
I saw this discussion and it fits my situation: https://forums.xfinity.com/conversations/channels-and-programming/tivo-cablecards-channels-i-am-paying-for-and-cannot-receive/63ed531e65f3ed11c94ecda4
I have a TiVo with a CableCard. The TiVo is active on the TiVo service, and I have the Ultimate TV package from Comcast, so I **should** be able to see all the channels, but Instead I get the message: Channel temporarily unavailable. Contact your provide for more information. D261.
Please advise.
Accepted Solution
XfinityBenny
Official Employee
•
348 Messages
10 days ago
@mundaneum Indeed, the package you have grants you access to view and enjoy all the channels anytime anywhere. The device you have is not capable of translating the IP channels though, which many premium channels are nowadays. While you have access to all the linear channels on your cable card, any IP or internet based channels will not show up on it. For those, an X1 box is the best device but not required, as you can always access the content on the Stream app. That allows you to watch the content on the go, or cast it to any device in the home in order to enjoy it on the big screen. That is also a great way to enjoy the internet based channels. This is listed on our FAQ here https://www.xfinity.com/support/articles/about-cablecards.
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