X1 vs Streaming app

I am signed up for the 2nd level live tv package (125+ channels). I have not received my x1 box yet but want to access my channels. When I login into the Xfinity Streaming app, I am missing my live tv package and only have access to handful of channels. Is my x1 live tv package not compatible with the streaming app?

NOTE: (At time of post) X1 had just been added and confirmed, the X1 box has not been received or setup yet.

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BIslander

Problem Solver

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390 Messages

2 months ago

I get the same channels on Stream that I get on my X1.

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user_6g5b0r

3 Messages

Good to hear. I am still limited on my stream app. I did upgrade to X1 yesterday and have not received my box. Do you know if there a delay between ordering and everything being confirmed and updated? Or possible that I have to get the X1 box setup before it activates on my Streaming App?

Either way, good to hear I should get all channels on streaming. I was worried I had to pay for separate subscriptions.

Thanks for your response!

(edited)

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2 months ago

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user_6g5b0r

3 Messages

2 months ago

Update: Streaming app updated to show full live tv package within 24 hours. I just needed a little patience lol

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user_6g5b0r

X1 vs Streaming app

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