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Microsoft Remote Desktop
Switched to Xfinity 2 weeks ago. Got an emergency request to Remote Desktop into a server and kaboom, blocked by Xfinity. What is the solution? I tried opening port 3389 put still can't get through. Did not have this issue with Uverse and neither did I have to open a port. Very irritating.
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Your Home Network
This is what it says: The usage meter is not available for your account at this time.If you have a question, please call Customer Security Assurance at 1-877-807-6581.
I can't see my data download usage anymore. Is anyone else having this problem
I have called in, spoke to many agents, customer care, security team, nothing has been resolved. This behavior started to happen on April 1st and ever since i haven't been able to see my download meter usage anymore, on how much i have downloaded each month. This is the message i get: This inform
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... ARRIS TG862G ... The TG862G is listed on https://www.xfinity.com/support/articles/broadband-gateways-userguides under "Xfinity Gateway (1/2/3)". The devices listed on that page are not usually available for customer purchase at retail, they're o
is ARRIS TG862G still compatible with Xfinity?
Bought this older model a while ago and went to reactivate it, but could not get the activation to complete. Its an older model, so just looking to find out if its even still compatible with Xfinity.
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Volume controls not working
Hello! My Xfinity xr15 remote isn't working. When I press down on either the volume controls or mute button, the light just turns red. It is not low battery because the remote control is at 96%. I have tried resetting the tv box and re pairing the remote but it doesn't work. Everything else like cha
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Xfinity Wifi On Demand passes are no longer available
I am a Comcast TV and Internet Subscriber. I have to Pro-Performance speed tier. 130 MBPS download. I was at the local pub last night where I have always been able to connect to their xfintiy hotspot using my login credntials. When I tried to connect last night I got a landing page that read "Xfini
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Customer Service
@user_9749f2 Thanks for taking the time to reach out to us regarding your issues accessing Final Fantasy XIV. I am so sorry to hear that you are having this issue. It appears that there is a server issue with the game itself and this is not an issue
Lag issues playing Final Fantasy XIV affecting Xfinity customers
For the past few days, I've been having lag issues while playing this game. This has been an issue before: a few years back, there were issues with the route through Level3 causing issues for anyone going through that particular route (at the time, XFinity and Verizon were affected). After do
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Thank you for reaching out ComcastTylerJ. The "Xfinity Support" button was not available when I clicked the "chat" icon. Perhaps this is because you weren't currently online when I checked it just now.
Exceeded number of attempts to add a payment methid
I’m trying to add a payment method for automatic payments and have had nothing but problem. I’ve talked to over 4 customer service agents who “promise” to call me back and never do! When I try and add a card to my payment method I get an error message stating “you have exceeded the number of attempt
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Xfi won’t work in bridge modeFromhttps://www.xfinity.com/support/articles/xfinity-xfi-faqs(Please note that Advanced Security will not be available if your Gateway is in bridge mode or if you have a Cisco DPC3939 model.)
Can I use the orbi mesh network and still use the xfi security?
Currently, I am using my gateway in bridge mode so that I can use Orbi for wifi. The xfinity gateway (latest one) is incapable of providing wide coverage and the plug-in wall extenders do not work well. I used to run both orbi and xfinity but orbi kept getting knocked off. Is there a way to run t
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I subscribe to Discovery+, using my desktop PC, laptop, Android phone, and Android tablet. It is not (yet) available on my Samsung smart TV. I watch Discovery Network channels every day, none of them have gone away (yet--who knows?).
Discover Plus
Will there be an extra chage on my bill for DiscoverPlus. My current plan gets all the programs mentioned in Discover plus advertising
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was not verify helpful - it says the following: Unfortunately, we're unable to complete your request online, but our knowledgeable representatives are available to help you right now. Call 1 (877) 338- 9791
My Xfinity Internet bill went up by almost $50. Is there any new promotions I may sign up for to lower the cost of my bill?
My bill went up by almost $50. Is there any new promotions I may sign up for to lower the cost of my bill?
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Comcast you need to pay whoever you need to to make this service available to your customers. If not I’m canceling with Comcast as soon as my contract expires. Do the right thing for your customers.
Blackout on Big10 Network
Any word about signing expansion agreement with the Big10? Blackouts for Oregon, UW, UCLA, USC are still in effect. Your customers are waiting plus paying for services we are not receiving. I want a refund on my Sports Package if no agreement by 4:30 PDT!!
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Gotta bring it up to the VPN provider. They really shouldn't be blocking an imap server on comcast. Pulling inbound from a mail server isn't really a problem. Now I can see forcing you to use THEIR outbound mail server when connected to THE
Getting imap.comcast.net not responding when setting up mail on iPhone
Getting imap.comcast.net not responding when setting up mail on iPhone Had to delete and install mail app on iPhone. Have been unable to connect email since.
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I guess I don't understand the point of adding unroutable to an SOA record. You could just run ubound or isc's bind, and use that as a primary on your local client's network config for resolving. Benefit from your own cache too. You c
Resolving DNS pointing to private ip addresses
I am unable to resolve dns pointing to private EKS endpoints. Yes, vpn's are involved and if I configure my system to route `eks.amazonaws.com` dns requests over the vpn to a non-comcast dns server it works. However, I feel it's pretty bad behavior to selectively resolve dns if that's what's going
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Spinning off what channels? Comcast pays a fee to include channels in their line up. Discovery simply is no longer making some programming available on the channels Comcast carries. Look at what is available on Peacock vs what’s available through cha
Discover Plus
Will there be an extra chage on my bill for DiscoverPlus. My current plan gets all the programs mentioned in Discover plus advertising
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While I appreciate the fact that local stations own the programming of their viewing lineup, I believe Comcast continues to be responsible for their customers’ satisfaction. There are multiple examples of channels duplicating programming that Comcas
COZI TV
Please return COZI TV to the Comcast lineup in Indianapolis. I miss the shows offered on this channel (Frasier, Columbo, etc.). When the channel was removed, its replacement was another channel that duplicates not only the lineup, but the specific episode with at least one additional channel.
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@XfinityFrank wrote: "... with Gigabit Pro, it is an HFC network. HFC meaning Hybrid Fiber-Coax ..." This is not correct. "Gigabit Pro" service is only provided over a fiber-to-the-premises connection using the xFi Fiber Gateway described on https
Xfinity Voice with Fiber Optic Service
Does Xfinity Voice require a cable modem, or is an adapter available to just grab a network connection if someone has fiber optic internet.
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Greetings, @Remygeegee00! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues adding unlimited data to your account, but w
How to add unlimited data plan
I use my own modem so I have a 1.2 tb data cap. How do I enroll in unlimited data plan? I try to add it online but it doesn't work. I can't send a direct secure message either. If I add the unlimited data plam in the middle of the month, will the plan start right away or next month? Thanks,
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Below is what I am getting. Thanks. The message you sent to xxx@comcast.net couldn't be delivered due to: Recipient server unavailable or busy. Further information4.1.0 Try again laterIf you sent this message to multiple addresses, you'll
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emails from my company being blocked
I am not receiving emails from my employer, @aleragroup.com. If I send an email from any other email, they do show up in the inbox for my comcast.net inbox. Can you please take a look and let me know what can be done? Thanks.
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