Blackout on Big10 Network

I pay an additional $8.10 per month for a Regional Sports package that no longer includes the now nonexistent Pac12 Network.  I don’t understand why Big10 Network coverage of Oregon is not being considered an equivalent replacement.

@user_inntxf  Hello and good afternoon. Thanks for posting and sharing your thoughts in the community. We appreciate it and are happy you thought of us to assist. We know how important it is to have the entertainment you want. We thank you for letting us know how you feel about the Big10 changes. Games exclusive to Big 10 Network for several college teams are not available through Xfinity or Comcast Business at this time. That means they have a select group of content not granted to us, and that is impacting our customers.

As it is exclusive content to them only, and they are not sharing the rights to air the content through us, it is not available to stream or enjoy through live TV. If you would like to enjoy the content through us, please contact the Big 10 Network directly and ask them to grant Comcast customers all the games available within their network. 

We still have many of their games, and some of the missing games can still be found on other channels in your subscription. 

• Say “UCLA football” (or something similar) into the Xfinity Voice Remote .
• Use the C button on their Xfinity Voice Remote to launch the X1 Sports app.
• Use the on-screen guide to find affected games that may be available on other channels.
  • Note: the on-screen guide may not be up-to-date, reflecting the wrong program information according to what is actually playing.

@XFinityBenny,

Another typical malarky response from a representative with the company line. The truth is that Comcast reports record profits each year and is too cheap to pay the pennies to carry the Big Ten network in the new areas of the Big Ten conference.  Yet many of us are paying $10 a month for their More Sports package that includes the Big Ten Network and they are still blacking it out. 

So respond to that XFinityBenny.      

Threatening to leave will get you nowhere, let alone a refund. This is a carriage disagreement between Fox and Comcast. The usual story, Fox wants more money to allow Comcast to carry BTN than Comsat wants to pay.

A friend of mine so ticked with Comcast on this dispute that signed up with You Tube and went to the Comcast office to return the cable box and he said he was not the only one as the line was out the door and lined up down the sidewalk of people who were cutting the cable and turning in the cable box.  He said that the unfortunate thing was that people were yelling at the representatives in the store who have nothing to do with this of blacking out the Big Ten network. Instead the blame goes to Comcast senior management who made this decision.  

The game on CW is the Idaho State at Oregon State and not the Idaho at Oregon game.   

I am a Diamond Rewards customer. Why can't I watch Oregon Ducks football games on Comcast? All year long, I look forward to watching the Ducks play football. You can imagine how disappointed I was when week one came and I had to go to a bar to watch the game. The bar had YouTube TV. Turns out I have a friend with YouTube TV. They could watch the game. I could not. If this isn't fixed soon, I may be tempted to switch content provider. Please fix this. QUESTION If and when Comcast and the Big10 reach an agreement, must I subscribe to the Big10 network to watch the game? Or will my existing service provide access (like it used to when Oregon was still in the Pac12)? Please advise.

I was just about to add the sports package upgrade to view BIG10 network in Sacramento, CA. I'm glad I did a little research first.

This is such major [Edited: Language]. I HATE Xfinity, constantly going out, worst cable company ever. 

Comcast you need to pay whoever you need to to make this service available to your customers. If not I’m canceling with Comcast as soon as my contract expires. Do the right thing for your customers. 

Here it is another College football Saturday.   Comcast is still not doing anything to resolve this problem.   Not listening to its customers but taking our money for a service not provided to us.   I am on a top tier sports package but still will not get any live coverage on the Big 10 network and Oregon, Washington,USC and UCLA no matter what the sport.   Poor customer service and tone deaf to its customers.   This needs to be resolved!!

Looks like here I come Verizon!