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Thursday, April 17th, 2025 2:11 PM

emails from my company being blocked

I am not receiving emails from my employer, @aleragroup.com. If I send an email from any other email, they do show up in the inbox for my comcast.net inbox. Can you please take a look and let me know what can be done?

Thanks.

Expert

 • 

110.3K Messages

24 days ago

Concern moved here to the E-mail help section for assistance.

4 Messages

Hi,

How do I post publicly?

Just an FYI, although a list of possible causes would be somewhat helpful, the solution specific to this rejection would be most beneficial. Thanks. 

Official Employee

 • 

2K Messages

@user_rwvafv

 

 

Thanks for reaching out,  that's odd that you're not receiving emails from your employer when you're other emails that are going through just fine. Have you checked with your employer to see if they are getting any kind of error message on sending you emails?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 Messages

17 days ago

Below is what I am getting. Thanks.

The message you sent to xxx@comcast.net couldn't be delivered due to: Recipient server unavailable or busy. Further information4.1.0 Try again laterIf you sent this message to multiple addresses, you'll receive a notification like this for every one that didn't arrive.  [X]  © 2003 - 2019 Mimecast Services Limited. 

(edited)

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