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is ARRIS TG862G still compatible with Xfinity?
Bought this older model a while ago and went to reactivate it, but could not get the activation to complete. Its an older model, so just looking to find out if its even still compatible with Xfinity.
BruceW
Gold Problem Solver
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26.3K Messages
1 year ago
The TG862G is listed on https://www.xfinity.com/support/articles/broadband-gateways-userguides under "Xfinity Gateway (1/2/3)". The devices listed on that page are not usually available for customer purchase at retail, they're only available if you are renting them from Comcast.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityJamesC
Official Employee
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2.1K Messages
1 year ago
Greetings, @user_oe2qyn! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this modem. You have definitely come to the right place for assistance.
That modem could still work for some service levels, but it may not be compatible with every package, depending on your subscription. You can find a list of all the compatible and recommended devices on our website, based on your service address: https://www.xfinity.com/support/devices/
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EG
Expert
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110K Messages
1 year ago
@user_oe2qyn
Where did you buy it ?
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