When I tune into my ION station, it is black. Why? This started last night.

We had a tech at the house yesterday and then last night I received a text saying there is an order to burying the xfinity cable line. He did not mention this to us. Did he order it? Will it cost me anything to? I can never get to a human by calling or using the assistant. This is so annoying!!!!! I

I keep getting charged for an unreturned TV box but when I check my devices nothing show up. I think this happened because I changed my plan at some point and I'm supposed to return it, even though it came "free" with my last plan. I do not have it anymore, how do I stop getting charged?

I have only just noticed how HOT my XG1 v4 box is getting. Even the cable connection is almost a burner. The bottom of the unit is the hottest. I have moved it so it is on top of the tv unit but it is still very Hot. I have had no issues but just how hot is it supposed to get.

I can access my vouce mail manually by pressing 1 but can no longer see it on my samsung galaxy s22. I get a,message saying to contact xfinity which i did and was told the voice mail is set up and that i need to contact samsung since is their software. How do i get out of this loop and get this fixe

I am absolutely livid. As a Platinum and Diamond customer's, my partner & I made the decision to move from AT&T (Him: 25+ plus years & a FIXED income) and T-Mobile (Me: the last 3 years @ T-Mobile & 20 years prior at AT&T) & redeem our Rewards Customer - $830 Off Promo Codes for new iPhone 15's phon

Moving and already have service at other location. Can't get ahold of a CS Agent all day :( Just need to cancel everything as of 11/25/24.

Hi - how do I sign up for Gigabit X6?

The service line installer trenched through my main sewer line pipe from running the communication line. How does the repair or reimbursement process work. Roto-Rooter rep is available to repair but I don’t if you need to see the damage before the repairs are made. How do we proceed. Need an answer

My sister's phone # is suddenly on "This telephone number is on your Call Blocking blacklist." I cannot unblock it. It is not on my xfinity blocked #'s list.

I received an email: "Reminder: Your internet equipment needs an upgrade" I'm using a Netgear CM1000 (that I own). I get 940Mbps, and my plan offers 1000Mbps. Good enough. If I don't pay ~$200 to buy a new modem, will it stop working? or will I just miss out on +60Mbps?

Can someone help me to change mi ip adress please? j

XFINITY has received my iPhone over one month ago, which they confirmed they have and it’s in good condition. Why isn’t the Phone trade-in credit applied to my account? I have made several calls to Customer Service and keep getting the runaround that the credit will be applied, but yet no one can ge

Hello, my promotional discount is expiring soon and I would like to extend it if available or look at similar options. Thanks.

I've been recording Formula 1 Auto races, comentary, practice sesions and such with the X1 DVR. On every single one of eight or nine programs so far, the recording ends between five and fifteen minutes before the end of the broadcast program. This is very irratating and makes the DVR feature pretty

My CBS shows no longer have smart resume when I record them. Why is this? I went in and turned it off then on again.

Hey there, I currently have gigabit pro at my home. However, I am moving to a new address. I would like to set up the gigabit pro service at my new location. I tried to call the 800 number. However, the representative there has no knowledge of this service. Please have someone contact me. Thanks!

I work from home. No internet all day yesterday. Requested credit online. Denied during scheduled maintenance. Doesn’t make sense. Xfinity is a for-profit company. Maintaining their equipment is their cost of doing business. We pay them for their product.

If I am in an area that is currently served by the XB8, is it possible to purchase one outright instead of leasing one? My mother is currently in such an area, is a senior citizen, and is actually still using the voice services, but her current gateway, a Netgear CM1150v, is starting to have issues.

I tried to redeem the reward and went through the all instruction steps. I chatted with Xfinity Help system, they could not help, suggested I contact Peacock directly. After 5-6 emails exchanged the Peacocktv help email system even they cannot get the system to accept the Xfinity reward code. I foll