2 Messages

Sunday, September 10th, 2023

Closed

Property Damage Urgenf Repair

The service line installer trenched through my main sewer line pipe from running the communication line.  How does the repair or reimbursement process work.  Roto-Rooter rep is available to repair but I don’t if you need to see the damage before the repairs are  made.  How do we proceed. Need an answer immediately!!

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Accepted Solution

Problem Solver

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1.3K Messages

2 years ago

@user_d13509 Hello, we can help with that request. Please send us a direct message with your full name and service address. 

Here are the detailed steps to Direct Message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

2 Messages

Done.  I just sent a direct message to xfinity support as directed.

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