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sashwa_
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Regular Visitor

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13 Messages

Thursday, March 16th, 2023 3:53 PM

ION TV in San Francisco Bay Area

​When I tune into my ION station, it is black.  Why?  This started last night.​

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Updated 

5 days ago

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ThatDonGuy

Problem Solver

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653 Messages

7 days ago

KKPX? I am also in the Bay Area, and am seeing it just fine.

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sashwa_

Regular Visitor

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13 Messages

@ThatDonGuy​ 

No IONHD channel.  Are you in Alameda?  My landlord also gets a black screen.

(edited)

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7 days ago

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sashwa_

Regular Visitor

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13 Messages

7 days ago

IONHD just started working again.  Hopefully it will stay working now and I can cancel my tech appt for Sat. afternoon.

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XfinityPaula

Official Employee

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465 Messages

Hello @sashwa_Thanks for reporting the trouble with the ion channel. Is the channel having any additional issues since it came back the other day? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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5 days ago

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