sashwa_'s profile

Regular Visitor

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14 Messages

Thursday, March 16th, 2023 3:53 PM

Closed

ION TV in San Francisco Bay Area

When I tune into my ION station, it is black.  Why?  This started last night.

Accepted Solution

Regular Visitor

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14 Messages

1 year ago

IONHD just started working again.  Hopefully it will stay working now and I can cancel my tech appt for Sat. afternoon.

Official Employee

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825 Messages

Hello @sashwa_Thanks for reporting the trouble with the ion channel. Is the channel having any additional issues since it came back the other day? 

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Regular Visitor

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14 Messages

The ION channel has been acting just fine with no issues so I did cancel my Saturday appt.

Official Employee

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860 Messages

@sashwa

 

Awesome I’m glad to hear its working as it should be.

 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Problem Solver

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717 Messages

1 year ago

KKPX? I am also in the Bay Area, and am seeing it just fine.

Regular Visitor

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14 Messages

@ThatDonGuy​ 

No IONHD channel.  Are you in Alameda?  My landlord also gets a black screen.

(edited)

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