Hello, I'm looking to buy a new phone called the Asus ROG 6. The company says that the phone won't work on CDMA networks such as Verizon.  Is XM on a CDMA network? 

I'd like an XB8, but do not see a customer service chat, email, or phone number on Xfinity's website. The chatbot is unhelpful.

I have Super+ More plan which includes HBO Max. How will this be affected when HBO Max merges with Discovery+ and becomes Max in May?

I'm trying to downgrade to choice tv but after deleting the kids, sports and entertainment options which I have now it shows about a $141 bill, but at the end it adds those back in so my bill ends up being over 200. Is this a website error or am I missing something?  If I call I know I will ge

My condo development loses internet connectivity every day at around the same time. There are several dozen residents that talk about the outage on our website so I am going to assume it is the entire development. We all get unsolicited texts from Xfinity saying they are aware of an outage and sever

Hello, my upload speed seems to be much lower than what was advertised when I subscribed. I am only seeing 20 Mb instead of the 100 Mb advertised for upload. Can this be fixed or am I doing something wrong? My modem is an Arris S33 and I own it. Thanks!

My internet drops frequently throughout the day - things that require constant connection like large uploads are interrupted, my work VPN disconnects, and online games have high ping and lag.I have read the connection troubleshooting:https://forums.xfinity.com/conversations/your-home-network/connect

I'm having an issue where the internet connection is dropping intermittently then takes a few minutes to come back on. I can see in my modem's logs that there's always a "SYNC Timing Synchronization failure" event around the same time this happens. Also, I'm seeing a lot or Corrected and Uncorrecte

Xfinity, My sub-division took multiple power hits yesterday (Sunday) and now I'm seeing multiple downstream channels receiving millions of uncorrectable errors. Speed has also slowed.  I am in the Ranson, WV franchise area.   Downstream Bonded Channels

Title pretty much describes it. In any sort of download or long-term connection, many devices experience repeated connection resets. During problematic periods (which seem somewhat intermittent dependent on device), devices experience constant dropping of connections, and are dependent on app and we

Hello, I see these errors in the event log and I am wondering what the cause and fix might be? I have made sure all connections are tight, replaced the one splitter in the system with a new splitter I got from comcast, however that did not seem to resolve the this issue.

Hello, I've read that the bottom right port with the orange/red line near it allows the fastest speeds, up to 2.5 GBps. However, when I run a test via a PS5, that port shows the slowest speeds using the same ethernet cable. The other 3 ports come out around 770-860 MBps while the bottom right por

My connection keeps dropping even after restarting it multiple times it just keeps dropping connection any advice

Why doesn't xfinity notify us when your service goes down?!

Since some work was done in my neighborhood last week, geolocation is not working for me and when I use a web browser it seems to think I am located in Gardner, Massachusetts, when in fact I am located in Oakland, California. I have found that restarting my modem fixes the problem, but only for a d

We have been suffering with the internet for 2 months now. 2 technicians, replaced devices, replaced cables in-and outside. The problem is the same: The speed is 115% for a while (10-15 min)than suddenly 0. We cannot work, cannot use our Netflix, Disney, Youtube! We are really upset now.

I received an email about my area getting supported for the faster upload speeds so I switched we switched over to a CODA56. After going through the activation process everything is connected and working but im still getting the same speeds I got before switching to the new modem. I tried resetting

Received an email on Oct. 25, 2022, stating my internet speed raised from up to 600 mbps to up to 800 mbps. I have restarted the modem several times, tried to chat with the auto thing and keep using the xfinity speed test and it's not even close to my old speed let alone the supposed new speed.&nbs

I have an Arris TG1682G router/modem issued to me by Xfinity. I noticed some download speed oddities when using WiFi.  Note that measurements were made within 4' of the Arris, all measurements were made using Fast.com, and all speeds are in Mbps:     Ethernet - 826  &n

On March 11 and March 24, 2023 my data usage was reported as more than 4X the normal daily usage. I need to see what aps and what device caused this usage spike. Where I can find this type of detail? Regards