We moved a few days ago and had our internet service updated to our new address. Our xfinity flex box is displaying an XRE- 02022 error message. We are unable to troubleshoot through the app or reset our tv box. Please help.

About a month ago get a letter from Comcast saying I’m eligible for a FREE upgrade to equipment. Have to drive to the Xfinity store since FREE really isn’t free if you want them delivered. Install new equipment and have had 3 episodes, service calls since. TV boxes keep freezing and get RDK 10000 er

Error code XRE 00250

I can’t play my dvr recordings off wireless boxes. I get an error message saying I have seen it (when I have not) and asking if I want to delete it. Or I just get an error message XRE06014 saying video is not available. Why is this suddenly happening?

All of the sudden for the past 2 days the smaller box in our bedroom is having issues with an error message xre 03090. It just randomly Skip's channels and will not have the guide screen come up or anything or just goes blank or freezes. Then says Channel temporarily unavailable , wait while Channel

I am receiving error code XRE-06027 when I attempt to record 4k programs that do not have lower definition options. Specifically, I am trying to record the Circle channel. Can someone assist?

Dear Xfinity Support, I’m experiencing an issue with my Xfinity Flex box. Whenever I try to watch something, I receive the error code XRE-00250, and I’m unable to stream any content. I’ve tried restarting the device and checking my internet connection, but the issue still persists. Could you please

I am having issues with our TV Boxes getting the XRE-00250. We moved to a new location and had these TV boxes working at our old location. They worked at our new location for a few days after but now all of them display this XRE-00250 error code (and at the time also our internet worked for a few da

Chatted with Xfinity online yesterday around 5:00pm EST to scale back our TV services and remove phone service. Asked to please keep the primary box but to remove the other one. Since then, the cable box has been in a boot loop, is not appearing as receiving a signal according to Xfinity website, an

I just moved into an apartment that has a pre-installed modem in the unit. When I try to set it up the connection keeps failing. I have both called and gone to an Xfinity store and they say they do not see the modem in their inventory even though it was pre-installed by the apartment.

I get error code xre-06026 when I try to play a recording. When I try to stream it I get error code (Error TVAPP-00381). The program is Bluegreen Vacations Duel 1 at DAYTONA. Did a system refresh and synced the DVR and still have the same issue. Can this be fixed?

I have 3 TV boxes, the main box seems to be fine, the two wireless satellite X1 boxes are either stuck on one channel or only show a few channels and every other channel you get XRE-03062. I've restarted both boxes multiple times. I've restarted my main DVR TV box. I've done a system refresh. I've r

Have an XGiv4 box, have received over twenty XRE, RDK error messages since March. Service freezes almost every other day, have to refresh/reboot system. Box moved to ventilated area, risers placed under box (still feels overly hot).

I just got a new TV Box and it is giving me this code. I ha e reset it and unplugged the coax cord from my router and plugged it in the the TV Box and still have the same problem. Do I need a new TV Box or what could the problem be?

Dec 19th techs came out to provide connection from junction to house. Unable to accomplish citing need for bury of cable. They ordered a pre-bury work order onsite. Three weeks in still no status on the work order. Appears a missed opportunity (weather-wise) while thawed ground is no longer. Can I g

Last Friday, an Xfinity Contractor was working (was told they were updating the internet for the neighborhood) on the big box in the front yard of my house in the rain. Understandably, the cable/internet was off for a few hours. After the signal was back up, the Internet and the DVR box worked. The

right now I have my Xb8 gateway activated normally and connected my Netgear router as a wireless AP... do I have the best setup with these 2 devices or should I change something up?

I am frustrated with this error. I was able to connect to the Bluetooth speaker for nearly a month without any issues but now I am getting this below error. Tried system reset but no luck. Unable to do the factory reset as well. XRE-22005