Contributor
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56 Messages
X1 Satellite TV Boxes Error Code XRE-03062
I have 3 TV boxes, the main box seems to be fine, the two wireless satellite X1 boxes are either stuck on one channel or only show a few channels and every other channel you get XRE-03062. I've restarted both boxes multiple times. I've restarted my main DVR TV box. I've done a system refresh. I've restarted my Home Gateway. I don't know what else to do. Trouble started last night and continuing this morning.
Accepted Solution
CCTimothy
Valued Contributor
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406 Messages
2 years ago
I'm sorry to hear about these issues, @ventruejusticar, but I appreciate you already taking some steps to try and troubleshoot. We can dig in a littl deeper to try and get this resolved, but we'll need a little more information. Could you send us a DM to get started?
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Accepted Solution
ventruejusticar
Contributor
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56 Messages
2 years ago
The issue has returned and I've rejoined the DM to get another fix but been waiting now for 2 hours.
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ventruejusticar
Contributor
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56 Messages
2 years ago
I spent 2-3 hours in DM with the forum's tech support and 10-15 mins after they had tried everything and had created a ticket to escalate the issue forward the problem was eliminated by whatever actions they took. I don't know what they did as I was not informed.
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