1 Message
XRE-02022 error message
We moved a few days ago and had our internet service updated to our new address. Our xfinity flex box is displaying an XRE- 02022 error message. We are unable to troubleshoot through the app or reset our tv box. Please help.
XfinityAngie
Official Employee
•
1.3K Messages
1 year ago
@user_d27565, thank you for reaching out to us through Xfinity Forums. We would be happy to assist you. Let us know if you are still having issues. Send us a DM with your name and address by doing the following:
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• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list
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