How do i log in to find my card balance? I tried the address on the back of card and it does not work. 

I recently (early this month) got Xfinity wifi in my home to run my sprinkler system. The home will now have a new renter. They are getting a new xfiniti account. Is there a way for me to transfer my equipment to them?. I am out of state so difficult to go back and pick up equipment and turn it in

I would like to watch OAN...When can I expect that it will be part of your programing?

I don't have and HD signal.  When I type in a channel in non-HD it automatically defaults to the HD level of channels.  Is there any way to chnage this?  Thanks.

Is it possible to disable the new warning at the bottom of the screen that warns you that you are entering a 3rd party app?

I have discovered that Xfinity uses data centers in certain cities and routes residential users internet data through these centers which generate proxy IP addresses. I am an avid sports fan and use sports apps on my smart TV to watch my out of area teams. I have run into an issue with the IP addres

Where is Xfinity app???

I upgraded my service and received a new modem 2 weeks ago. Now FuBOTV thinks my IP is here: {"postal":"20737","dma":"511","country_code":"USA","country_code2":"US","country_name":"united states","region_code":"MD","connection_type":"broadband","asn":"7922","as_name":"comcast cable communications l

Since last week, I've been experiencing random drops in my internet service that occur for 10-20 seconds then my internet reconnects. This has happened on any service I've been on, or just sitting at my computer doing nothing. Xfinity Assistant has not been helpful and I can't find the customer supp

Which Channels are Included in the More Sports and Entertainment Package for zip code 80230?

I have a new Samsung smart tv. All remote control functions are working except for voice control. Comcast already sent me another remote, the xr11, as they thought the other one was faulty. Neither one works.   The voice control setting on the tv is set to ON. I have done a factory reset, checked th

I have X1 but no voice remote (preferring the old remotes, much easier to push the buttons...).  Is there a method to activate peacock premium other than using the voice remote?

On Jan. 10 I received an email subject line: "You're in need of new equipment—at no extra cost." The email warned "The 3G cellular network that powers your Xfinity Home cellular backup is being shut down by network providers in early 2022. As a result, your Xfinity Home Touchscreen will soon no l

I was paying for 100 Mbps for a few years and the fastest I could ever get anything to download was 15 Mbps, so I upgraded to the 200 Mbps plan. That instantly brought the top download speed up to 30 Mbps, but that's still way less than I pay for. Every internet speed test says my download speed is

When I go to log in to a residential XB7 gateway at https://10.0.0.1 it prompts me to change the default username and password.  If I do that will Xfinity support still be able to log in to the gateway as well and check diagnostics and line signals as they have been doing recently to troublesho

Hi. In the past, I could add a service (e.g., $5 per month) and it would cover any maintenance type issues or running some cable wires inside the walls, etc?  Does a service like this exist?  I've been trying to get a rep on the app/phone but after 30 minutes of insanity with the chatbot,

how can i stop emails from a comcast forum. i made 1 comment about email not working and ive been getting 100's of email from ppl replying to the same and i cant figure out how to stop it? please help

I went to an Xfinity store to update my legal name. The associate who helped me decided it was easier to close the original account and opened a second one. I now have two accounts and am getting billed for the original account as well as the new one. I tried to unlink but cannot as automatic paymen

Received an email on Oct. 25, 2022, stating my internet speed raised from up to 600 mbps to up to 800 mbps. I have restarted the modem several times, tried to chat with the auto thing and keep using the xfinity speed test and it's not even close to my old speed let alone the supposed new speed.&nbs

I called and changed my plan around 3 weeks ago, and my balance hasn't changed yet. How long does the change take?