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In-Home Wiring Service?
Hi. In the past, I could add a service (e.g., $5 per month) and it would cover any maintenance type issues or running some cable wires inside the walls, etc? Does a service like this exist? I've been trying to get a rep on the app/phone but after 30 minutes of insanity with the chatbot, I've given up. Thanks!
Accepted Solution
XfinityFrank
Official Employee
•
1.2K Messages
4 days ago
Hi there, @jeffreyb9602! Thanks for reaching out to us here on the Community Forum! What you're referring to is the Service Protection Plan, which is something that is no longer available to purchase, and once cancelled cannot be re-added. Details about the plan are here : https://www.xfinity.com/support/articles/service-protection-plan Since you mentioned it, I wanted to point out that it did not include running cables inside walls, also known as wall fishing. This is something we would refer you to an electrician or other outside contractor to get done. Hope that helps!
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