I've been using Xfinity Stream on my computer for awhile now and this problem seems to have come out of nowhere, if I go to the website not logged in everything loads fine, but when I log in I get the TVAPP-00193 telling me to clear my cache which I have done multiple times, this issue persists acro

Internet has been down since last night. It happens once a week. I was given a ticket by a chat agent. What should I do with the ticket?

Recently I had 2 comcast email accounts stop working on my Office 2019 outlook program. it continues to ask for password even though it is correct. I have tried multiple steps suggested in numerous articles and on this community to remedy the issue however it will not connect to the server. I can co

I have a fairly large utility cover in my front yard that is not correctly attached to its base. I have contacted my city and they say it belongs to Comcast. How do I contact someone from Comcast locally to have this cover reinstalled correctly? Picture attached.

I am unable to login to gateway admin - tried the generic password and the password that I understood to be the admin password. Neither work and I need access to set up bridge mode.

I recently had a MoCa network adapter installed (amazon link) so that I can have a wired connection to a router on another floor. Unfortunately, after setting it up, I have been dealing with a very unstable connection. Multiple times an hour, my devices disconnect from the wifi temporarily and then

I just discovered that on July 16th NOW TV was added to my account without my permission. I never signed up for NOW TV, nor did anyone in my household, nor do I have the NOW TV app installed on any of my TVs. My bill shows a partial charge for July and August and a new monthly charge of $20 going fo

We needed to change tv boxes. The rep at the Xfinity store said we would not lose our previous recordings due to the cloud. Our recordings are still listed but we cannot access them. Thanks

Hi, Assuming no smart phone, and no [Edited: "Language"] smart phone google appstore app, for the life of me, I cannot comprehend WHERE [Edited: "Language"] is the option under the customer.xfinity.com (accessed via a Windows 10 / desktop web browser such as Firefox or Chrome), that would allow a Co

I just signed up for xfinity and the equipment is being shipped to my new address before I move in, can I change my shipping address to my current one?

This is my second day being unable to open any xfinity stream live TV channels on my iPhone, so I cannot cast anything either. Please note this has nothing to do with Chrome updates or issues, my chrome works fine on all other apps. The issue is the Xfinity Stream app. Please fix this issue asap and

I received an upgraded modem in order to take advantage of increased speeds. However, all procedures seem to require using an Xfinity App. The current version of the app is not compatible either with my Android phone or my iPhone. I tried merely replacing the modem, and that does not work so I put t

Is it possible to get internet data usage metrics broken down daily? I can see the monthly view, but this is not helpful to me.

I'm trying to connect a NAS to my XB8-T router, and there is no connection. I tried all four ports, and I did a factory reset on the modem. It's not in bridge mode. Only one of the ports has any lights on, and it's a solid green light that doesn't change. I also tried connecting my computer to it an

I see this error in my cable modem logs. It doesn't happen frequently, maybe a few times a day. This has been happening for a few months. I would notice connection issues on occasion where my modem would reboot itself (I'm assuming something was building up then the modem rebooted). I removed a tap

I was able to activate my Peacock Premium subscription without any problems. How do I upgrade to Peacock Premium Plus? Here are the problems that I am running into: (1) I do not have a Xfinity TV box (e.g., Flex), nor do I want one; (2) there does not appear to be another way to get the Plus upgrade

Hi, I wanted to double check on something I found online. I found a post on another site that implies that you can sign up for XFi complete to get the unlimited data etc. and you can use the gateway in bridge mode still. Is this correct? I currently have an XB6 gateway in bridge mode to a set of 3 G

yesterday evening the modem was flashing and the agent said the modem doesn't support the service, what kind of new Motorola modem should I purchase? and where may I order? target, best buy? or?

Hello, I currently have a Choice TV and Superfast Internet plan with Xfinity, and I would like to remove Choice TV from my plan. I started my plan with Xfinity on September 20, 2021, with the Basic TV and Extreme Internet services in a package that included discounts. The Choice TV was only included

I have a major scam that a phone agent with xfinity has committed and has not only set up and ported out my phone number to a missing sim to an account she led me to pay on upfront for the essentials plus I had called to verify as per the instructions on the page. I also have now been charged and ha