Visitor
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15 Messages
Utility Cover in Yard
I have a fairly large utility cover in my front yard that is not correctly attached to its base. I have contacted my city and they say it belongs to Comcast. How do I contact someone from Comcast locally to have this cover reinstalled correctly? Picture attached.
Official Solution
XfinityBenny
Official Employee
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790 Messages
2 years ago
@Fastrike Thanks for sending a private message and letting us take care of the cover. We appreciate it and your patience!
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XfinityGabby
Official Employee
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1.5K Messages
2 years ago
Hello, @Fastrike. Thank you for reaching our team on Forums, we certainly appreciate you bringing this to our attention. You've reached the right team and we would be more than happy to help and open a ticket. To get started, please send a direct message with your full name and address.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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