I am also looking for the proper place to contact Comcast in getting new cable lines installed for New Construction. After having tried the Xfinifty Asst, Live Chat and several phone calls I have to say its a little frustrating. Any help would be appreciated.

So for the past year I have been bouncing between 98-99% on the 10 GIG limit on emails. I have been using this for 25+ years and have lots of email in lots of folders, and I would like to keep them as is. Can I buy more storage above the 10 GIG limit ? Seems reasonable and another income stream for

Hello, On Nov 26, 2024, I accidently made an overpayment of $2700 to my closed Xfinity account. How can I get a refund?

​​Seems I got someone else's bill this month. Is there a problem with billing this month?​​

Sent a direct message to xfinity support and getting no reply. What could possibly be wrong.

Did I just see a commercial on MSNBC saying I can gamble through my voice remote?

I just posted in the on demand forum regarding a problem with a show that has distorted video. I was hoping to take some screenshots of the problem and post them in that discussion to illustrate my point, but there seems to be something blocking the ability to take screenshots of the site! Any attem

I was charged a $100 installation fee without being told about it in advance. When moving, I planned to switch to AT&T because they offered me a better deal and had no install or equipment fees. I spoke with a nice agent who offered me a better deal than my current, and that would beat AT&T's deal.

I ported a landline number from CenturyLink to Xfinity VOIP service recently, I have verified three times with Xfinity live chat agents that the port has been completed. This seems to be true as my ported number is working through Xfinity. When I proceed to verify the cancellation of my pervious ser

Hi there, how can I add xfinity internet service to a second home on my account, and not schedule the termination of my current home's service? It's b/c I bought a house recently and I want to add internet service to it while it's being remodeled. Thanks, Yi

So when I initially signed on to Xfinity the five year price lock wasn't an option and I didn't know if I was going to be living in my apartment for another year while I am and I noticed that Xfinity has this new thing where people get to lock their price for 5 years I would like that option too but

Everytime I press power on remote to turn on TV Shows I get a blank slightly lit screen. I must fully unplug and replug HDMI cable at box to see a picture. Then it works all day until next day. This is the 3rd DVR now with same bug. I replaced HDMI cable and used different Sharp TV inputs. No change

I really like the practice of the “whole Community” idea of Xfinity and Comcast. I appreciate the reach that Xfinity has in our communities and how they serve the greater good with the many programs and many sponsorships. How can you improve, well I have been dealing with a troubling scenario for me

Usually on my laptop, my internet runs smoothly, but as soon as one of my family member's device enters the home and their device connects to the internet, my internet all of a sudden just run very slowly, and it's been bugging me. I've been trying to find a fix for this but hadn't had any luck. Can

So, all of 2023 I can say I was able to go into the Xfinity app and check network download speed, change password for WiFi, add another network, split bands ( thought splitting bands is now able to switch between frequencies with the 6E compatible on two of my devices now) I switched from 1200mbps t

My autopay Xfinity Internet bill is coming up and bill is higher than what was discussed in Xfinity chat support, I did fill out a consent and chat agent said that this deal was successfully applied on January 16. Please correct. If you need screenshots and chat transcripts. I will gladly send.

I have been watching COMET TV daily and yesterday the replaced it with non-stop COURT TV!! ARE YOU KIDDING ME?? If you are going to replace good sci if with this [Edited: "Language"], I quit! I don’t need to pay for [Edited: "Language"] i wont watch! Local programming and I can get my shows in the i

I went to look for something to watch and yesterday, Axs TV was on channel 897. This morning, I went to look again, and it's gone. I did search and find it on 1613, but I don't usually go up that far to find it. Why was it removed from the 897 channel designation? This makes ZERO sense to get rid of

The XB8's status page under under Gateway > Connection > XFINITY Network is missing upstream channel information. It was there until the device rebooted about 4 days ago. Looks like there was some kind of firmware update applied. Is this a bug with the firmware? The XB8 is configured in bridge mode.

January 2023 we changed our Comcast home service. St that time, the company (comcast) offer us and relayed to us that we qualified for 2 free iPhone 12's. When the billing started in February 2023, I saw that we were being charged $33 a month each per phone. Contacted customer service and received b