Visitor
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1 Message
New Construction
I am also looking for the proper place to contact Comcast in getting new cable lines installed for New Construction. After having tried the Xfinifty Asst, Live Chat and several phone calls I have to say its a little frustrating.
Any help would be appreciated.
Accepted Solution
CCRobert
Official Employee
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455 Messages
3 years ago
Hello @TyF Thank you for reaching out over our community forum page. I am sorry to hear that you are having trouble getting things taken care of over other means. You have come to the right place for help. Before we get started, could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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