Axs TV removed from the line up?

Hello @user_vtj4tg, thank you for taking the time to reach out on social media.  I understand your concern with the channel, and I'd like the opportunity to check into that for you.

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@XfinityArmand​ This would have been nice to know ahead of time. When you opt for paperless billing, you don't get the notice that channels are being moved and removed. 

I pay all this money for my services, and some common courtesy and respect would be a minimum requirement. Especially when you are a customer for over 5 years. I have access to the Ultimate Package and HD services, but those channels are never discussed, which is why some do not know about FeTV. This all should be laid out for the customer to see. If these removal of channels continue, I will figure out where to take my business. Perhaps I may figure out how to run streaming stuff, though I have cable for the mere fact that I cannot get any sort of over the air signals, with living not far from a private airport. 

Do better. 

We value your feedback and will provide it to our management team. If you have the XFINITY app, you can view your billing statements there to see any news updates about lineup changes. Head over to https://www.xfinity.com/support/articles/viewing-your-bill-online-ecobill and that will walk you through the steps to view your bills on the XFINITY app as well as the XFINITY website. We apologize for any inconvenience this may have caused. If you would like to look into making changes to your account, please send us a private message.