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Xfi Settings…GONE.. Biggest Joke of 2024.
So, all of 2023 I can say I was able to go into the Xfinity app and check network download speed, change password for WiFi, add another network, split bands ( thought splitting bands is now able to switch between frequencies with the 6E compatible on two of my devices now)
I switched from 1200mbps to 2000mbps today. Upon changing I decided to look at all my devices in home and make sure they were connected. Couldn’t find the list in the app. In fact, I couldn’t find the network test ( full test, NOT testing the device only that I was using )
Went to chat on the app, the prompt even created a link to click on to test whole network speed. It wouldn’t open. Very frustrating
so I chatted with agent. Upon bringing to attention , he responded by saying the ability to see WiFi settings and everything was discontinued on the app in August 2022. How was I able to use it in 2023???
beyond frustrating. The agent even asked why I needed to know MY settings to MY network I laughed out loud. Excuse me? Absolutely worthless control. Fix this Xfinity. Please
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