Yesterday Search contacts 1 [Edited: "Possible Scam Number"] 00 Tue 1:47 PM 00:27 Hello, this voicemail is from Comcast Xfinity. We're reaching out to inform you that a 50% discount on your monthly bill has been applied to your account and your monthly bill has been waived. To confirm and finalize t

My Xfinity router Overheats, frequently loses internet when it’s hot. It is hot to the touch and has to be unplugged for bit to cool down. Am I able to replace it.

I have changed the channel to 6 as someone suggested since my laptop is a Dell and I still can’t get my laptop to find my router. Do you have any other ideas?

Please correct this, i am being charged for the mobile plan when the internet plan i signed up for had a free 12 months mobile plan with it.

I've tried contacting xfinity over the same issue nearly 15 times in the last 4 months and I would really appreciate a resolution today. We submitted all documentation to be reimbursed for the payoff on both of our phones in March. I have never received the $216.06 gift card. I can see there is some

Hello, I would like to see if Gigabit Pro service is available at my residence and what the total construction cost will be. Thankyou

We have had contractors in our neighborhood locating utilities for a replacement phone line they are putting in. In the process, for some unknown reason, they opened up the Comcast box and left it hanging wide open. They also disconnected a ground wire that went to an outside faucet. I closed up the

I just switched from a post-paid Xfinity Internet + TV service to Xfinity NOW Internet. I received an email with the amount of my final bill for my post-paid Xfinity service and a link to view the bill at https://customer.xfinity.com/#/billing/brite. I tried viewing my final bill there and used the

Title pretty much describes it. In any sort of download or long-term connection, many devices experience repeated connection resets. During problematic periods (which seem somewhat intermittent dependent on device), devices experience constant dropping of connections, and are dependent on app and we

I have a RESIDENTIAL TROUBLE CALL $100.00 Apr 30 in my recent billing statement That date is off by one day and the technician just came to confirm that my router was "bricked" by firmware push (which I believe is done by Xfinity) and my wife needs to recover the old one. All this happened while I w

I created an account and my service address is inaccurate.

Can I replace a dead xfi modem at a store

Asking for a friend: she has the "basic" Xfinity cable, just the local stations with a couple of others. Has the old DTA Remote (see attachment). Standard definition TV. When she changes channels, the channel description flashes for a few seconds and the displayed language is Spanish, not the desire

Can someone please help me? I’ve talked to 2 online agents and 2 phone agents. I keep being put through the same troubleshooting steps over and over despite 2 “advanced team” tickets being opened for what seems like a simple issue. Our old gateway/modem’s fan was failing. I took it back to the Xfini

phone has been fully paid off...xfinity has initiated the device unlock process a week ago but it's not going through....my device is still locked

We recently upgraded to the ARRIS XG1v4 cable box and it has begun to make a series of loud beeping noises throughout the day. The tv and box were off and at random times through the day it would make a series of beeps and the top of the box is warm to the touch.

i looking at the netgear genie and in advanced and then admin and then logs and i see these i unchecked all the boxes but for these below. should i just uncheck these? or should i check more? or do these mean nothing? i do not have any event logs anymore since i got the modem to work better? i chang

We had a tech out the other day who removed a few splitters and added an amplifier. He said the signal strength looked good but we still have frequent disconnects that last for short periods of time but make zoom calls nearly impossible. I can't seem to get the system logs to come up but most of the

Everytime I try to open Disney plus it asks me to purchase new equipment free of charge. Then I click yes and it says ERROR. What should I do

I have the following error message when trying to access my Rewards account for weeks now: We can't offer you rewards right now. Your account isn't eligible to join this program. To learn more about Xfinity Rewards qualification, please refer to our FAQs. I had Diamond status before moving to a diff