Overheating router

user_uuf36n That is a great question and I am sorry to hear that this equipment is getting so hot. That is definitely not what we want anyone to experience, and you can certainly bring it to a local Xfinity Store to swap out right away. My team can also ship a replacement to you if you'd prefer as well, though that can take a few additional days to receive. This link can provide store information such as hours, address, directions, and option to book an appointment to make it a bit quicker.