N

Visitor

 • 

2 Messages

Sun, Jul 18, 2021 11:05 PM

ARRIS XG1v4 Making a series of loud beeping noises

We recently upgraded to the ARRIS XG1v4 cable box and it has begun to make a series of loud beeping noises throughout the day. The tv and box were off and at random times through the day it would make a series of beeps and the top of the box is warm to the touch.  

Responses

Accepted Solution

Official Employee

 • 

327 Messages

2 m ago

Hello, @NewUser72! Thank you for reaching out to us over our Community Forums. That definitely does not sound like a normal operation for our XG1v4 TV box. We would be more than happy to help! It may need a firmware update, or a replacement may need to be sent out. Please send us a private message with your name, and service address. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle, and signed into your Xfinity account.

 

Thank you!

New to the Community?

Start Here