I spoke to 1 rep a few days ago to help change my plan. I have the chat saved, and he sent me a text link to accept the changes; which I did. I never got anything further, and it never changed in my account. So I contacted support against a few days ago, and they said they saw nothing in my account

I've seen various posts on this but no clear answer. When I tried to port when signing up for the phone service with Xfinity, it didn't work in the system and the person setting me up didn't know what to do. I've confirmed my newly assigned number is in the same rate center as my current vonage numb

The problem I have is I purchased a Hisense-ROKU TV 58R6E3 TV and programmed my Xfinity remote with it, several times. Everything works on the remote except when I turn the TV on using the Xfinity remote the Hisense home page comes up and I have to use the Hisense remote to tab over to the HDMI2 and

I just got xfinity stream service It has a "DVR", but I dont think it works right. First it wont pause liveTv. 2nd for my recordings, the picture is truncated / cropped smaller than the TV screen. I feel like i can deal with the lack of pausing live TV if setting a recording is an option. However, I

I have been a full-services, loyal customer for over 11 years (since April, 2012). A few weeks ago I noticed my bill had shot up quite a bit due to my contract ending. After a few calls to see if I could get a deal for an acceptible amount, I finally got an agent named Luis. Luis promised me the sam

hello i moved in 2021 into my home in 2022 i was going to move to the city for work but quickly after leaving moved back , i need my bills from january - november of 2022 for my home address

Looking to get information for Xfinity Instant TV. Is this Streaming only option still available?

Since I installed my new modem and router (MB8600 and TP-link archer ax1800) I have had issues with the internet being very particular. when I look over the Motorola Webpage for my modem I see errors upon errors with no solution other than to reset and when I do, the errors build up less than an hou

until yeste3rday I have no trouble with accessing shows like house hunters international or island renovation. but last night i was hit with more comcast [Edited: "Language"] trying to get more money. it said "subscription Needed" or discovery+. well I made the mistake of trying discovery+. I would

I went to 10.0.0.1 and inputted admin and password. Now chrome is saying I should reset my passwords. Is this site safe and secure, or should I be worried

Trying to get started with the request to relocate my overhead aerial service to underground.

My latest bill didn't give me credit for the Autopay and Paperless Discount (-$10.00). How can I get credit for this? I get tis credit every month and all of a sudden it just stops.

And this creates a problem because it is where I have the Xfinity App downloaded. And the Wifi won't let me connect to unpause it. So I am not sure how I am supposed to try and unpause it from a Windows device (which I am typing this on). Any help would be appreciated.

I am trying to return my old box but the only option for return is the new box that was sent to me. So how can I send the old equipment back

I spent about 4 1/2 hours on the phone and chat today with customer service trying to get them to delete a purchased movie in my account. It was purchased five years ago and I didn’t even realize it was still in my account. It is inappropriate for children and others in the household, and it really

I called XFinity customer service to order an additional box to rent. They informed me ( in severely broken English) that I could only purchase one for $199. I told the rep that I’m not interested in a purchase. The rep suggested that I buy television streaming from Direct TV using Direct TV boxes (

I got this question for blacklisting a CDN corporate abusive domain. I was wondering if I can ask for help here. If it's at all possible to get some kind of a supported answer for steps and maybe helpful apps to do that. Because my governor is a dummy. Hello, Pennsylvania. It's very difficult to cre

How can I turn of the directors narration on the sopranos so I can watch it?

I recently set up an appointment for installation for 6/26 from 10am-12pm. The email I got confirmed that date/time. But when I went to the appointment details at https://customer.xfinity.com/appointments/status it said the appointment was for 8am-10am. So I went in to reschedule it for the correct

I have had an issue for years at my apartment where for brief periods my internet connection will just start dying, pings will go erratic, I'll start losing packets, and internet just won't work for 1-3 hours at a time. It happens as infrequently as once or twice a month and sometimes as frequently