Visitor
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2 Messages
need help accessing a bill from a previous account
hello i moved in 2021 into my home in 2022 i was going to move to the city for work but quickly after leaving moved back , i need my bills from january - november
of 2022 for my home address
Accepted Solution
XfinityJohnG
Official Employee
•
1.7K Messages
1 year ago
Thank you very much for reaching out to us here @Sherrera22312. I will be happy to look into any billing question from here for you. Could you send me a direct message with the full name and complete address for that service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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