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GuilleF1215
1st Topic

8 Messages

Monday, March 11th, 2024 2:57 PM

Closed

Overhead Aerial Service relocation to Underground

Trying to get started with the request to relocate my overhead aerial service to underground. 

Question

 • 

Updated 

1 year ago

96

2

0

Accepted Solution

XfinityFrank

Official Employee

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1.3K Messages

1 year ago

Hello @GuilleF1215 ! We can help get this request submitted! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks! 

(edited)

2

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GuilleF1215

8 Messages

This is for residential.  I tried to enter Comcast Buisness but no name under that comes out . 

1 year ago

0

XfinityFrank

Official Employee

 • 

1.3K Messages

@GuilleF1215 , sorry about that. It's already been a long day! I updated the directions in my previous post but here they are again for convenience. 

Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks! 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

EG

Expert

 • 

110.2K Messages

1 year ago

The concern is not "Community Center" help related................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

(edited)

3

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GuilleF1215

8 Messages

Thank you - do I need to repost my name and Address for the assistance I’m looking for ? 

1 year ago

0

XfinityPeterH

Official Employee

 • 

1.9K Messages

@GuilleF1215 no need as we are already in communication with you via direct messages. Please continue with us there. Thank you. 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 year ago

0

GuilleF1215

8 Messages

So my address to do the relocation is [Edited: "Personal Information"].  

(edited)

1 year ago

0

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