I currently have xfinity wifi. Recently my wifi went out and I needed to have a technician come and check it out. Turns out a neighbor mowed the lawn and cut our cable since it is out of the ground. The technician did a great job and restored the cable. I had a message from xfinity sent to me asking

Unable to stream anything on my iPad, incl. today's NFL games. Fort collins, CO

Live streaming not available message says I need to connect to my WiFi but I am already on WiFi.

I have been having challenges with regular disconnects, typically in the early morning hours. When I notice the disconnect, I attempt troubleshooting with the xfinity assistant. It always asks me which modem is having problems, and the connection tends to come back quickly after I select my current

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Physical connection to system. Child is unconnecting and reconnecting their system to avoid managed device controls. Without mac refistration how do I prevent unmanaged devices feom having immediate access?

I tried to redeem the reward and went through the all instruction steps. I chatted with Xfinity Help system, they could not help, suggested I contact Peacock directly. After 5-6 emails exchanged the Peacocktv help email system even they cannot get the system to accept the Xfinity reward code. I foll

Hello, I recently moved and disconnected my Xfinity service. Would someone be able to check that the modem I was using is properly disconnected from my old service address and account? I would like to use it elsewhere. Thank you,

My sister's phone # is suddenly on "This telephone number is on your Call Blocking blacklist." I cannot unblock it. It is not on my xfinity blocked #'s list.

Hi! I'm on a promo rate contract for home internet that will be expiring soon. I did an online chat with a representative earlier this week, asking how I might avoid a large rate increase. They said a billing specialist would reach out to me via phone or e-mail with some solutions. I never heard bac

Hello, I got an email saying my flex box was delivery nothing was ever put at my door. Is there a way to order another one?

Trying to get started with the request to relocate my overhead aerial service to underground.

Hello I am wondering when I will receive the $180 gift card for military. I signed up a couple months ago and have not heard anything yet.

My dvr will only record 1 show at a time. I'm supposed to be able to record 6 simultaneously, but if I try recording 2 at the same time, I get a conflict notice and one won't record.

My condo development loses internet connectivity every day at around the same time. There are several dozen residents that talk about the outage on our website so I am going to assume it is the entire development. We all get unsolicited texts from Xfinity saying they are aware of an outage and sever

I just submitted an order online to lower my internet tier to Internet Essentials Plus to save money. I am an 86yr old senior, and I am getting financially crushed everywhere I turn, so I need to save as much money as possible. I kept every other part of my plan the same during the order process. Wh

The service line installer trenched through my main sewer line pipe from running the communication line. How does the repair or reimbursement process work. Roto-Rooter rep is available to repair but I don’t if you need to see the damage before the repairs are made. How do we proceed. Need an answer

I would like to DM with an employee to discuss what available promos I would have on my account. My current 2-year promo has expired. I would like to have the same or similar if possible.

I signed up for the Xfinity WiFi promotion and was told I would be sent a 100 dollar Visa card about 4 months ago. I opened the envelope for the card and it has been expired for 4 months already.

When I launch the Stream app, the logo screen video interrupts whatever I am listening to on my device. I understand that if I want to start watching video, it needs to take over the audio/video on my device, but many times I launch the app for other reasons, like just checking to make sure somethin