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Friday, July 26th, 2024 4:33 AM

Xfinity military gift card

Hello I am wondering when I will receive the $180 gift card for military. I signed up a couple months ago and have not heard anything yet.

Accepted Solution

Official Employee

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1.5K Messages

3 months ago

 

user_lfq0lt Hello and thank you for reaching out via our Xfinity Community Forums, and thank you for your service. I’m happy to help with your inquiry about the $180 military gift card. To get started, please send our team a Direct Message with your full name, the name listed on the account (if different), and the service address associated with your account. 

 

To send a "Direct Message" message:

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

3 Messages

Finally got them to open a ticket and within a few days I got the gift card

Contributor

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21 Messages

3 months ago

I am also looking for information on this. I’m confused why it takes this long to send it after being verified. 

3 Messages

2 months ago

Messaged the Xfinity support and they said they will try to push it through once my bill cycle ends which is has now gone past and still nothing...

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