Are Xfinity hotspots secure? With my cell phone, I connect to my rented xfinity modem wifi at home. It's secure. But I see XFINITY and xfinitywifi as available. XFINITY has a lock icon on it. When I'm not at home, should I connect to XFINITY or xfinitywifi?

Cannot log on to the Xfinity Stream app. I receive endless "Invalid ID or Password" messages. I have no problem logging into the X1 Remote and My Account apps. OS=Android 11. Phone=Samsung Galaxy S21 5G.

Hi Comcast, I am hoping you might be able to help me. I have been trying to recieve a cablecard for my tivo but have been unsuccessful so far. I've called and tried to recieve one but the rep couldn't find how to order one and redirected me to my local store xfinity store. I have tried a few in my a

I'm replying to this post because I'm unable to locate the proper place to post a complaint - here's my complaint: Why bother insulting customers with the useless and crummy rewards? Whoever thinks these things up doesn't live in the everyday world. Maybe a simple $10 off our bill would make more se

This morning I called Xfinity to cancel my Internet for May 7 the agent I spoke to was lovely but he put the can date for May 24 and I just don’t understand why my canceled date is set that day. If I no longer need the service I called another agent to ask them the question they they said that they

Every night around 10:00 PM signal strength on 16 channels drops, ranging from -2.8 to -5.8 dBmV, upstream drops to one channel, connection is lost, requiring a reboot of my modem to get reconnected. During the day signal strength ranges from 2.4 to 3.4 downstream and 47.3 to 48.2 dBmV on four chann

I've updated my wifi password on the app, website, and logging in to gateway through browser. All of them show the password changed, but my gateway still uses the old password. I've reset the gateway multiple times and nothing changes. Any idea what to do next?

Have had zero luck adding unlimited internet. Get all the errors and xfinity chat was of no help so decided to give this a try. Any and all help would be greatly appreciated.

Strong winds broke a tree branch, which took down our internet cable line. The cable is now laying in our yard and on our garage roof, posing a risk to our pets. I created a support ticket (Edited: Personal Information), but haven’t received confirmation, and the ticket doesn’t show in my account. W

I was recently notified I had "earned" my "1st reply badge", but I haven't posted in a long time. How'd that happen? Does this have anything to do with "kudos?" I have none.

please help! I am trying everything to turn advanced security setting on! Idk what is wrong! It just stays turned off!

Hello, First off, I upgraded my internet to 1 gig from blast pro a month ago but still getting old speeds. Also, my modem (Netgear CAX30) is showing as offline in the Xfinity app but my modem is on and operational. When I run into issues, I try to troubleshoot through the app but can't because the m

I am using the Xfinity stream app on my Mac laptop but I can only see togo channels even though I am on my in home wifi which is also serviced by Xfinity. Have tried different browsers but no change. Any ideas what is going on???

I had the Xfinity Stream app set up on my Apple TV device, iPad, and Amazon Fire TV stick. For the last year or so, I could watch video through this app on all devices, both in my home and in a nearby hotel (extended power outage). As of 3-4 days ago, the Stream app stopped playing video or showing

I called to upgrade my internet speed. The rep told me I get a free phone line with it also. I told her I didn't want or need a phone. She said it comes free with the internet unlimited 1000 plan. I told her her i still do not need or want it. She said ok. I got a phone in the mail a week later. I n

Hi Team, I started to see the same MyQ connectivity issue that others have reported around the same time: https://forums.xfinity.com/conversations/your-home-network/need-port-8883-opened-for-myq-to-work-on-my-garage-door/67af785ccd8dff56165b71d8 https://forums.xfinity.com/conversations/your-home-net

Just want to say how helpful Geophar was in my recent call. He immediately understood my problem and directed my next steps. A team asset !

I can not cancel my watch line on xfinity mobile. There is no way to do this online. “Chat” options listed on other forum replies are actually a “virtual assistant” that just leads to loops of infuriating FAQ pages with no options to cancel or speak with a real person. There is NO email option. I ha

I do NOT have a touch screen. My intent was to use the cameras through the xfinity home app. I have 2 XCAMs and 2 XW3 wireless adapters. My router / modem is a Cisco XB3. When I try to pair through the xfinity home app, I follow all of the instructions, but when trying to pair with the power adapter

Hi! I recently moved into a new rental and installed a brand new MB8600 (DOCSIS 3.1) with the 800 Mbps plan. Even directly connected to the modem over Ethernet I basically never see anything more than 400 Mbps. Speed tests typically come in around 100-200 Mbps, sometimes less. The house used to have