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Anon391139
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9 Messages

Monday, January 8th, 2024 11:13 PM

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Rewards?

I'm replying to this post because I'm unable to locate the proper place to post a complaint - here's my complaint:  Why bother insulting customers with the useless and crummy rewards? Whoever thinks these things up doesn't live in the everyday world. Maybe a simple $10 off our bill would make more sense.

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9 months ago

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Official Solution

XfinityChelseaB

Official Employee

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1.2K Messages

9 months ago

Hello @Anon391139, Thanks so much for taking a moment out of your day to leave a post on our community forum. We appreciate all our customer's feedback and always encourage providing your feedback here:
 

https://bit.ly/3hhUqdT

https://support.xfinity.com/svp-contact-form

 

Please let us know if there is anything we can do to help.

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Anon391139

Regular Visitor

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9 Messages

9 months ago

You're offering help for what?  My statement doesn't require help or hand holding.  My statement was a credible suggestion.  It would be nice to know that it was taken seriously.

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XfinityLinda

Official Employee

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1.3K Messages

@Anon391139 We appreciate your statement. Please follow one of the links provided above to get your suggestion directed to the appropriate team for further consideration. Thank you again.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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9 months ago

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