Hello. I currently have 2 locations on my Xfinity account. At my Homewood, IL location I have 1200/200 internet, with speeds exceeding those numbers. At my Tinley Park, IL location I also have 1200/200 internet, with download speeds exceeding 1200. However, my upload speeds are capped (throttled) at

I bought an offer to keep two line of xfinity mobile for a year by paying only for one line($30). I moved out from xfinity mobile in around 1 month and 28 days and they have charged me full for both line ~57$. on their marketing page it was not mentioned about the termination. so they are not provid

I need someone to resolve [Edited: Personal Information]. I’ve spent too many hours on the phone getting no where. The $175 for the returned device must be removed from my account. In addition, the Black Friday Deal of $500 off a new device must be applied. Multiple phone and chat agents have confir

Where is the feature to look for internet outages in my service area on the new Xfinity app? It was support in the prior app.

Hi, My internet disconnects me from my game or voice chat for a split second then connects back to the internet almost instantly. The internet disconnects me from my competition matches and reduces my score for simply disconnecting, the ping stays consistently around 140 - 214ms and delays my shots

I went to an Xfinity store to update my legal name. The associate who helped me decided it was easier to close the original account and opened a second one. I now have two accounts and am getting billed for the original account as well as the new one. I tried to unlink but cannot as automatic paymen

I'm sorry if this has been answered before but I couldn't find the answer when searching. I recently switched over to Xfinity Mobile. The reward I activated for that was a 50 inch TV. Under status, it shows I qualified for it and that they should send me an update when it ships. My question is: will

I've been STRUGGLING (to say the least) since I moved. I had Storm Ready working no issues at my old house but it has not worked since moving to my new house. The tech that did the Xfinity install of my XB8 was unable to help get my 1st device working I had a random 2nd device show up shortly after

I am trying to cancel my internet plan from xfinity as I am no longer in the country. I can not an agent with a phone call as I'm abroad and need help getting in contact with someone so that I can cancel it.

My promotion is coming to an end in a couple weeks. Looking to see what promotion options are available.

I have gone around in circles with online chats for hours, in store chat in person and one facetime in the store. I am getting nowhere and all they want to do is send out a technician for us and the equipment is not the issue or I could have done that myself. I temporarily solved the problem but sti

I received an email about my equipment being on its way but the button that says "Track your order" doesn't work. There is no link connected to it, and clicking it does nothing. I want to be able to track my order. How do I fix this?

Hello, I need to cancel my internet service. Thank you.

Heavy snow and ice on trees weighed down the xfinity cable from pole to house.

Hello -- If an Acorn TV series ("Midsomer Murders") has all of the available seasons and episodes on OnDemand except for one entire season (Season 20, 6 episodes), can I address that on here, or is it necessary that I contact Acorn TV? And if so, how? Seasons 1 through 19 and Season 21 are there; no

I ordered and installed a new set box per Xfinity's directions. I can see the old set box on my account page but not on the Return Equipment page. Only the new box is listed there. How do I generate the label I need for UPS to accept my return equipment package?

I live in Augusta georgia Richmond County and my internet service has been out since September 27th. Still don't have any clue when it will be back up. As a disabled senior citizen I use internet and wifi for my Cellphone service because of low income. Data is expensive as [Edited: Profanity].

I have read similar posts that Peacock Premium claim is not available in reward and the only option is to send a direct message to support, so I am starting this post

I have an apple tv subscription paid for by Tmobile. I swapped out my cable box and apple tv app wouldn't load - stuck on the logo. I read that you could go into xfinity and delete local history to solve the problem. It worked but now when I log in to the Apple tv app it says I don't have a subscrip

My parents have dish tv and I want to get Xfinity wifi. There’s a person coming tomorrow to install it is there anything I need to worry about before then or will they take care of it or can you not do that?