Contributor
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56 Messages
Hallmark Family will tune in but does not appear in Guide under Free To Me view
Admittedly, a relatively slight, mostly irrelevant glitch in the system but I wondered if it's related to whatever issue is/was causing people to lose channels that I'm reading about in the forums this morning.
EDIT: I had to do a System Refresh and that fixed my own box and TV but the other boxes and TV's still had the issue so I had to restart all of them. Problem solved.
Accepted Solution
XfinityMarcos
Official Employee
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1.9K Messages
2 months ago
That was a great step to take on your end, and I really appreciate you adding that the system refreshed resolved your issue, ventruejusticar. To confirm, you're able to view your channels without any issues? If not, can you please let me know if you're getting any error messages or error codes?
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