2 Messages
Voice Service
We received a new Xfinity Gateway in April of this year. After installation, we have had no Phone service. Help.
2 Messages
We received a new Xfinity Gateway in April of this year. After installation, we have had no Phone service. Help.
Accepted Solution
XfinityGabby
Official Employee
•
1.5K Messages
2 months ago
Hello, @user_xhhtwy. Thank you for reaching our team on Forums regarding your phone concerns. I can certainly help and look into the issue. Please send a DM with your full name and address to further assist.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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