cambridge's profile

Contributor

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72 Messages

Sun, Jun 26, 2022 5:59 PM

30 second skip

I just replaced my xG1v4 box and noticed I no longer have 30 second skip ahead for replaying DVR programs.  I went back to my notes and found instructions to press EXIT three times, then 0030.  This no longer works. It only tunes the channel to 30.  Is there a way to get the 30 second skip back?

Accepted Solution

andyross

Gold Problem Solver

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7.4K Messages

3 m ago

It is a bit picky as far as timing. Keep trying.

cambridge

Contributor

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72 Messages

@andyross​ Yes, I repeated it a few times and it is finally working

Official Employee

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1.2K Messages

@cambridge I wanted to check in and see if you were able to gain functionality back with the 30 second skip feature or if you needed assistance still. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
Again

Expert

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28K Messages

3 m ago

Moved here for better visibility.  Not Guidelines related.

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