I either have to leave it in the incoming box or or send it to Trash.  I've emptied Trash several times but it still won't allow any other movement.

I was unable to find any answers to this question after spending considerable time searching Comcast and the internet.  I think I did find a way by trial and error.  If anyone can answer this question in a better way, I would greatly appreciate it. This is what I accomplished, but it seems crazy to

Is it possible to retract emails?

I've had email alerts set up on my Bank of America credit card for years. Since February 9 these alerts are not always getting through to my comcast email and are being marked as undeliverable by BoA. I did not change anything on either the comcast or BoA end of things. It simply stopped working on

I've been getting the Xfinity password reset request page appox every 2 days after the password change. Everytime I call customer service and ask to please escalate this issue. As of today, this will be the sixth time that I reset my password. No one can tell me what is causing this. I have one othe

When using Comcast webmail to send email, occasionally, a read receipt is requested even though the "Request read receipt" option is not selected in the compose window.   This started happening in the fall, and it appears to happen randomly.   Since the fall, there have been at least 3 posts in this

All my email has suddenly started showing up in my trash folder instead of my inbox. What the heck? Ideas?

Can anything be done about this issue? I get this error message:   An unknown error has occurred. Subject 'Re: 131787-CN -Vehicle Dispatched'Server Error: 421Server Response: 421 resomta-ch2-09v.sys.comcast.net resomta-ch2-09v.sys.comcast.net CSI IP 212.102.44.72 is not permitted to send messages. P

Why is Comcast dropping WGAL channel 8 Lancaster, and the Philly station. Seems like you don't get it. In Pottsville, PA, our market is more to the South than up North. WBRE and WYOU are owned by the same company, and broadcast the exact same nightly news, and their newscasters are subpar. From the

I just changed to a new satellite X1 box, and I am trying to get re-connected to my streaming services. I activated Peacock Premium as a reward for being a Diamond member some time ago. I can still access Peacock on the main X1 box, but I want to activate it on the new satellite box so that I can wa

​​This is now day 4. Each day I have either chatted with or spoken directly to a number of different agents who either assure me after much digging that they have fixed the problem and all should start working "within an hour", or "within about two hours", or I am told (eventually, after a new agen

Just this morning, after 10am EDT, Thunderbird can no longer retrieve my email from comcast.net. Attempts fail with: "The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 1 expunged." I found a posting (undated) that said it was necessar

Are they the same thing?   When the automated system sends a reset signal. Is it reprovisioning?

I periodically get returned email with permanent errors. These can be from a distribution list or to individuals.  The addresses on the distribution are from comcast, aol, gmail, snet, and hotmail.  The individual failure is most often from aol.  Most of the time, all the addresses w

I am getting terrible slow Internet all over the house. The reason is that recently I have been assigned an IP address out of CT, I am in CO... I have 174.63.64.x.hsd1.ct.comcast.net (the ct indicating Connecticut).  I have gigabit unlimited service but am getting slightly over 100Mbps the las

Hi. Yesterday, I upgraded my home internet plan, now I am supposed to have 2g download and up to 300mbps upload. My upload speed is 2100mbps which is great. However, my upload is between 40-41 mbps. I restarted the modem and did the diagnostic tests. Modem: Arris Surfboard S33 Router: Orbi 960

I have a new XB6 Gateway. I need more than 2 ethernet ports.  I have been told that you can plug a 5 or 8 port switch into one of the ethernet ports on the back of the XB6.  Is there any configuration needed on the Gateway or switch?  Does DHCP need to be configured manually? Any Tip

On the older non X1 DVR one could hit 'guide' to show the times horizontally across and the channels vertically. Hitting Page Down/Up scrolled thru the channels. If you hit guide a second time i believe it would show you upcoming shows on a channel in a different format. Also while in the basic gui

I am an existing Xfinity Internet customer. I was getting the ACP discount for a while, until the ACP program was canceled. So now my Internet costs a lot more than it used to. When the ACP program was canceled, I got an email from the government saying I could use Lifeline instead of the ACP progra

My problem is with a bombardment of phishing emails that contain attachments. This seems to be a new scam.  What they do is send emails using my email address (I am not sending these) to non-existent email addresses.  They contain attachments which I believe to be malicious.  Xfinity