I activated a plan with Xfinity on June 3rd, 2024. I specifically requested the shortest plan because I would not need it for over a year. The agent on the phone said I could cancel anytime and said that she gave me the shortest plan. I canceled the plan on May 7th, 2025 and returned the equipment i

I am using Xfinity Wifi Now Hotspot for internet until I can get another job. I use it on my computer and phone. However, the phone keeps disconnecting from wifi at certain times of the day and night. When I try to reconnect, I get "connection failed" or "Cannot connect to IP." Is this a typical occ

Why is Comcast dropping WGAL channel 8 Lancaster, and the Philly station. Seems like you don't get it. In Pottsville, PA, our market is more to the South than up North. WBRE and WYOU are owned by the same company, and broadcast the exact same nightly news, and their newscasters are subpar. From the

I was notified on my bill in December 2023 that the discount for autopay by credit card was going to be reduced to $5. I was not aware that there was a discount for autopay. I set up autopay on my account in December 2023 to get the discount. My bill for this month still doesn't show a discount. Am

I recall several years ago, you had to call Xfinity to enable the ability to call when traveling in another country. So you had to do that BEFORE leaving the US. Is that still true, or is Pay as you Go automatically enabled?

Can you please tell me what time a recording of the FGCU Men’s basketball game against FIU was watched yesterday? I watched it when it was Live starting at 7pm but the recording today says WATCHED so if I watched it Live will the recording show watched? Thanks!

Due to a typo, I accessed xinfinity.com to resolve a login issue and ended up being charged by a company called JustAnswer.com for $77. They stated that I'll be charged $1 fully refundable, but then once you pose the question, they fleece you without warning. Please be aware of this fraudulent websi

I recently signed up for Xfinity mobile after hearing if I sign up for a new internet promotion, I would get 20 dollars off a month on my home internet bill. I called a sales member to do this. They signed me up for mobile first and then informed it would be same cost if I just kept my internet plan

Hello, I am hoping someone knowledgeable can answer this question for me. Once I am in the Xfinity Stream App using the Xumo Stream Box, can the number buttons be used to find and select the different channels, that is, channel 702, etc.? I have a Roku streaming device using the Xfinity Stream App,

I am trying to cancel my Xfinity service and I am being redirected to a call back. I want to complete cancellation process online without a call back. Let me know ho to do that.

I recently had to move out of the United States on short notice and therefore I was unable to cancel my internet service while I was in the US. I am currently abroad with seemingly no way to call or communicate with anyone about cancelling my service and I am still getting charged monthly payments.

I recent moved across the US, and had all of the confirmations saying my new equipment would be delivered to my new address. However, yesterday I got the tracking number, and it had the destination as my old address. I talked with an Xfinity agent, and they assured me that it was headed to my new ad

Is the new XB7 Gateway capable of being connected to an Actiontec MoCA adapter to enable ethernet connection to TV.

Stuck in endless loop of 'waiting for SNMP trigger', 'Aquiring Software', 'Failed to aquire URL' Reboots, starts process again and again and again. Blackhawks game being missed! lol

Hello, I have contacted two different agents with peer to peer chat to add my spouse onto my billing statement (his name appears below mine) the first agent said it’s not allowed and only one of us can be on the statement. The second agent took 15 minutes to tell me they received a CPNI not authenti

I've tried other methods to raise this with Xfinity but none seem to be successful. I work at home 100% of the time and am reliant on my internet service. Last Friday I received a notice that upgrade work would be needed in my neighborhood Monday (9/11) and that it was "expected to be done within th

If I've got my technologies all messed up, I will appreciate correction: I am a prospective cord-cutter. Ideally, I would like to get only internet service from Comcast, not phone, not TV. I might be interested in maintaining a landline phone, i.e., in addition to my mobile phone. It seems that I ca

I don't know why my internet routing has changed, but starting in June it did. I would like it reversed/changed. The situation: I live in Oregon. We do not pay sales tax. Sometime at the beginning of June (between May 28th and June 4th) my IP address got assigned to Vancouver Washington, which does

​As the title says my internet has been dropping, and tech support just wants to restart my modem over and over. There are numerous correctable and uncorrectable errors in the log even after only 10-15 mins. The modem is an SB8200. The coax line from the modem to the box on the side of the house is

I was able to activate my Peacock Premium subscription without any problems. How do I upgrade to Peacock Premium Plus? Here are the problems that I am running into: (1) I do not have a Xfinity TV box (e.g., Flex), nor do I want one; (2) there does not appear to be another way to get the Plus upgrade