Cancellation from Abroad

I recently had to move out of the United States on short notice and therefore I was unable to cancel my internet service while I was in the US. I am currently abroad with seemingly no way to call or communicate with anyone about cancelling my service and I am still getting charged monthly payments. Is there a way to cancel my service online?

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Accepted Solution

XfinityBenjaminM

Official Employee

•

1.5K Messages

3 months ago

mohjalkhabouri Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to help you with your account. Please send us a Direct Message with your full name and address. Here are instructions on how to send us a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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Customer Service

mohjalkhabouri

Cancellation from Abroad

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