I was wondering if i would go through comcast or an electrician to install a coax output in one of my rooms far away from the modem. I do have access to internet on my desktop in this room, but would love to have direct internet for faster streaming. Where and how much avg wise would that run? Thank

I called to get my Xfinity Voice removed from my services. The technician said he could reduce my bill to $103.43 and get me a free iPad, after paying a tax of $49.99. I asked how much would it be if he lowered my speed to 800 mbps (from 1000 mbps). He came back and said he got me another deal where

We are a dual career family working from home and having a reliable internet connection is a must for my household to earn our income. I’ve been through incompetent customer support calls who run by the “restart your modem” script. They even put a ghost technician appointment on my account that keep

Why on Earth would xfinity remove INSP network from basic cable and add it to a much more expensive cable package knowing full well it’s mostly the aging among us who enjoyed watching Westerns and such the most? No way am I’m paying more money for shows that are 50 plus years old and that have alrea

I am trying to watch live Olympic games on my TV's X1 via NBC Sports but nothing will load. I tried multiple different sports and multiple past games but nothing will play. Tried a refresh of my X1 through the app and that did nothing to fix the problem.

I had ordered a iPhone 12 Pro Max Nov 2020 and received a package from FedEx today 12/14/2020 and there was no phone in it? There was just a sim card and a empty place with message "Here's your Phone"? I called Xfinity mobile support and they said it is escalated to a different team.

I created an account and my service address is inaccurate.

If the TV is turned off or the HDMI cable is unplugged, the picture does not return when turning the TV back on or replugging the HDMI cable. The cable box must be reset to fix the issue. This started a few days ago with no changes to the setup. Is this a know issue that may have occurred with a sof

Every morning for the last several days, Xfinity has sent me both a text message and an email message: “We recently discovered that, due to a processing error, we had to update your bill to reflect your current Xfinity services and equipment.” They contain a link to my account asking me to agree to

For the past year I’ve been in a battle with XFinity. It’s come to the point where I just don’t know what to do. While the service is great, the equipment isn’t. When they installed my router, they placed it on the opposite side of the house. Which is really barely reaching the opposite end, where a

I have an Internet only plan with Xfinity. I originally had 300 mbps plan but over the past 2 years was upgraded to 600 mbps (paid for this) then updated to 800 mbps and then 900 mbps for free. When I was updated to 600 mbps and ran SpeedTest I would get 600+ mbps all the time at the Ethernet ports.

My husband and I recently switched to Xfinity mobile. With our previous provider, we were sharing 1GB of data (for 3 years) and never used it all. We went with the same plan with Xfinity and quickly reached 50% so switched to unlimited (for both). I am now using approx. 2GB and his is using 1+GB?!?

For about a month now I've had issues with my service. Multiple times a day, I have issues with all of my devices simultaneously. Symptoms include: * No connection to Internet. Sometimes the network icon on my computer screen indicates a connection, but web pages won't load and I get a no internet m

So, something odd happened the other day, and I am not sure if it is the way it works or not. I was watching Terminator Genisys while it was live on some channel (I assume FX). I restarted the movie at the begining cause I missed a part (near as I could tell it was available on-demand), Did not fini

Hi there. I was wondering if the XB7 router supported WAN aggregation (802.3ad). I understand the XB7 has a 2.5 GbE port, but my current router doesn't include one. The router (Asus RT-AX88U) does support WAN aggregation. I didn't see anything in the gateway that would indicate it does, but thought

My modem is online but app is saying that my modem is offline

We lost cable over 12 hours ago. I hope this is how we report the outage and get notified of when service will return. Yes, we know we can stream on our phone and tablet, which makes us even question why we pay for cable. Habit, I guess. Thank you.

Hello, I recently moved and my new home got created as a new account rather than a transfer so I have a new account number. I created ticket ECM0001253447 on April 15 to get the comcast rewards tier applied to the new account. I was assured in May that the ticket was expedited and that it would be r

When I’m connected to WiFi, I am not receiving group texts that include one Android user. Additionally, I’m not receiving web-based texts (such as server alarm notifications) when there is an issue. However, when I disable WiFi and switch to cellular data, I receive all of these messages immediately

I have tried many times from xfinity chat agent and the links it provided to update plan but could not find an option to remove the HBO subscription. It is pathetic that I cannot connect to a customer representative using mobile app or by calling on customer service.