***Updated 4/24/2026*** Find out how you can activate an Xfinity Gateway or an approved customer-owned (third-party) modem using the Xfinity app. Activation instructions using Xfinity app You can activate a device using the Xfinity app. Not on a smartphone? Scan this QR code with your mobile device

***Updated 4/24/2026*** Ready to get started using your Comcast.net email? No problem. Our Xfinity Email website comes set up and ready for you to use. But if you prefer using an email program instead, these settings will have you up and running in no time! Please note: Using third-party email progr

***Created by our Community Users*** Issue: Cannot Log Into Xfinity Mobile--Primary User Issue I recently signed up for Xfinity Mobile after already being an Comcast TV and Internet customer. I have not been able to log into my Mobile account since even before signing up (had to sign up over the pho

***Created by our Community*** I have had the RNG 150N cable box and the Xfinity XR2 remote. For only a short period of time, and I thought the box had a mind of its own, as several times, it had changed to Espanol, with the Video Descriptive Service mode being activated, [seemingly] without doing a

​ ​​Question​ ​ ​​ ​ ​ ​​Where can I get a local printable Xfinity channel lineup?​ ​ ​​ ​ ​ ​​ ​​Answer​ ​ ​ ​ ​​***Created by our Community***​ ​ ​​ ​ ​ ​​ ​ ​ ​​You can get a copy of your lineup online at ​​https://www.xfinity.com/learn/channel-lineup​​ or ​​https://www.xfinity.com/support/local-

***Created by our Community Experts*** If you are eligible for a rewards card, check the status here: https://xfinityincentivetracker.com/ Use your account number, it will show a time line that tells you how close you are to receiving your rebate. If for some reason the on-line reward center indicat

If you’re an Xfinity X1 customer, your TV Boxes will automatically restart once per day to ensure that you have all of the latest software. This restart, also known as the Daily Update Time, happens by default between 3:00 a.m. and 4:00 a.m. local time. You can change this window of time to suit you

What's Xfinity Home? Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. Named the Best Professionally Installed Pro Protection System by CNET. "A robust, well-thought-out system that

Two of ESPN’s streaming networks are available on Xfinity X1 and Xumo! ESPN3 and SEC let you stream more than 5,000 sporting events annually, including more than 150 NCAA college football games, international soccer matches, Grand Slam tennis, NCAA basketball, and more. Xfinity X1 TV Boxes: We offer

Xfinity Gateways are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control and speed for the ultimate connected experience. General features of our latest devices, the Xfinity Advanced Gateways, include: Secure wireless home network with

***Updated 5/4/2026*** Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Before you begin, remember that: These instructions are specifically for rented Xfinity Gateways only.Xfinity Gateways broadcast tw

Learn the minimum requirements for the computer hardware, OS, and web browser you'll need to use the Xfinity Stream portal successfully. If you want to see minimum system requirements for the Xfinity Stream app on mobile devices, smart TVs, or TV Boxes, see Xfinity Stream app minimum system requirem

Are you an Xfinity Home, Internet, TV, and/or Voice customer and need to change the monthly due date for your bill? You can do so online from your account. Read below to get started. At this time, Xfinity Mobile customers can't change their monthly due date. Eligibility and key reminders To be eligi

​ ​​Question​ ​ ​​ O​​ur voicemail indicator on our home phone is perpetually on even with no messages. Needs to be reset or resolved please​ ​ ​​ ​​ ​ ​ ​​Answer​ ​ ​ ​***Created by our Community***​ ​ ​​ ​ ​ ​​1. Go Here: ​​https://connect.xfinity.com/voice/settings/voicemailindicator​ ​ ​​2. Logi

Question How does the Xfinity Internet Data Usage Plan work? Answer Plan overview Xfinity Internet comes with 1.2 TB of internet data per month. If you use more than 1.2 TB in a month, your account may become subject to overage charges. To learn more, see what happens if you use more than 1.2 TB in

***Updated 4/28/2026*** Find out which ports are blocked by Xfinity and Comcast services, and why. Ports on the internet are like virtual passageways where data can travel. All information on the internet passes through ports to get to and from computers and servers. When a certain port is known to

***Updated 4/22/2026*** Using a VPN connection with Xfinity Internet is just one of the many benefits for Comcast customers. All xFi Complete customers can enable Advanced Security on the go through the Xfinity app and benefit from safe browsing and data protection (Xfinity VPN). Advanced Security o

In certain On Demand menus included in the Xfinity X1 On-Screen Guide, you can filter and sort programs to narrow your choices or customize your view. Just follow the instructions below: Filter your X1 On Demand menu Press the xfinity button on your remote.Use the right arrow or left arrow button to

Learn how to use your Xfinity Home touchscreen to pair a camera in your Xfinity Home system. What you'll need Xfinity HomeThe complete kit for the camera you want to installAccess to your security router or gateway deviceAccess to your touchscreenYour Master Keypad Code Difficulty Medium Pair a came

Xfinity X1 is simply extraordinary! What is X1? X1 delivers the simplest, fastest, and most complete way to access all your entertainment on all your screens. Not a customer yet? Order Xfinity X1 and watch more of what you love in one place! With X1, you experience TV and internet together like neve