I’m not sure why you guys make it so difficult to cancel my service. Leaves a bad taste in my mouth about Xfinity. Please contact me immediately. Thank you.

Hello, suddenly unable to stream on both chromecast Gen 3 and Ultra. Please help fix this issue. Thanks!

my power is restored but I did not have internet for 5 days straight this is frustrating from xfinity I don't know when will it be restored can you please provide me with an estimated restoration time. I am thinking of cancelling xfinity if I don't have internet

I need to report a downed line in my yard. I went through the process online of creating a hazardous conditions ticket on Thursday, July 20th but have received no updates of any kind.

I’ve tried calling and using the Xfinity Assistant for hours, but can’t get a person nor an answer. We were told our old modem is “end of life”. We have the new one running. Do I need to return this ancient one? If so, how? There’s no option for it in the app.

The Comcast pedastal at the end of my driveway is cracked and open to the elements. I don’t any wires to get broken and would like to get this fixed please. It is impossible to actually talk to a person so hopefully someone here can help.

I called on 10/3 to have a phone unlocked. I was told it would take 24 hrs. Today is Saturday 10/7 and the phone is not unlocked. I was misled twice.  I was given ECM0004203004 which has not been worked on.  Yes, I worked for this COMPANY. I'm disappointed. I have a bitter taste in my mou

Read an article in streamable.com that *some* XF customers will be able to keep Peacock free of charge for another 2 years, but can't for the life of me figure out if my plan is one of those and of course, it seems you can no longer chat with a real Xfinity rep. Anybody know how I can find out? (I h

I have to refresh it 5 times before I can view my email tab, or watch tv online. Why did you replace the old webpage? This new one is the absolute worst and it has been since it's debut!

Hi, I just upgraded my modem. I would like to remove the old modem from my account so someone else can use it. Thanks,

I have been very sick and I have not been able to use my cards (in and out of hospital). I finally went to use them and they expired a month ago. I was wondering if they can be reissued. thank you Barbi

I have tried several times to CANCEL MY TV SERVICE online at this Point I am about ready to END MY RELATIONSHIP WITH XFINITY COMPLETELY

Can watch NBC & ESPN on my phone; don't have a tv. The rest of the channels that I've tested give the black screen "We're having some trouble. 15106" message. Have uninstalled/reinstalled Stream. Any suggestions on what I could try next? 

I created a forum post that has a 'private' flair attached to it. What does that mean?

There is ANOTHER outage in my area, this happens far too often! I pay my bill in full every month and don’t get service for the whole month, I would like a credit. This is ridiculous!

I spent an hour trying to alert Comcast/Xfinity that the cable line is down hanging over my driveway and laying across my neighbor’s driveway — of course we have no internet service. There is still no voice command or written command on your autochat that recognizes such a scenario — which is ridicu

I need to add an additional TV box to my house but when the plan builder takes me to the completion page. It tells me that I need assistance adding the additional TV box. I was wondering if I could do it here, instead of calling the number?

What is happening with the outage in the Rincon Hill area of San Francisco? Internet stopped working yesterday afternoon and still out, more than 12 hours and the outage map does noteven show the area affected neither estimated time to fix. Please update!

Received an unsolicited email about a cancellation request that I did not initiate.

If I was charged for not returning equipment will they refund me once I do return it?