I need help with rescheduling when my service is transferring because we are now moving at a later date than previously planned. I cannot find anywhere to do that.

Hi. I need to return equipment but I am bedridden and the closest Xfinity Store or UPS is over an hour away. I have tried to print out a label but none of my equipment is listed on the returns site where they ask you to check off what you are returning. I called your customer service and they said t

Hi, I didn't realize this card expired so soon when I went to use it. Is there a way to get a new card?

I had an appointment for a technician to come last Tuesday but no one ever came

Completely frustrated with using the system as directed. Each attempt compiles the same message . . . error temporary unavailable. Any help will greatly be appreciated.

Trying to add Unlimited Data, but keep receiving the DFPLN4000 error. Is this option still available?

Would like to post video....trying to figure out how

Every time I try to access previous billing statement, it will just throw an error: Error Occurred Please Try again later. Happens on the xfinity mobile app and even when using a desktop browser. Tried other browser, other computer, same issue happens. Pretty sure this is an issue on your end. If th

I knew this process was going to be a disaster. I changed my plan a couple of days ago, at which point I was notified I have to return the Xfinity Flex streaming device (that I never asked for or even opened) within ten days or be subject to a charge. The device's serial number is [Edited: "Personal

We have the orange cable still above ground in our yard. The local utility company has already come to mark our yard for any lines. We are currently unable to mow the yard in areas because of the cable. Can we get this burial expedited?

I've purchased a land and starting to build a house. XFinity is the internet service for the area. What is the way to get my new house connected?

I'm trying to downgrade to choice tv but after deleting the kids, sports and entertainment options which I have now it shows about a $141 bill, but at the end it adds those back in so my bill ends up being over 200. Is this a website error or am I missing something? If I call I know I will get the b

I’ve read the qualifications and am uncertain why I receive the error message that my account is not eligible for rewards when I try to sign up. I’ve read other’s posts with the same issue, but it seems to be resolved privately with no public answers.

Good afternoon. I'm trying to add unlimited data to my plan but I keep running into this error. I'd appreciate some assistance whenever someone has the time. Thank you.

It says temporary unavailable when I try to add unlimited data.

6/23/24 - I logged into my Xfinity and clicked on the email. when it opened I could only see one email account. The second account is totally missing - inbox and ALL the folders that were under it? I attempted to add the account back in but I keep getting an error. then I thought I got the inbox set

I'm trying forever since last Nov to get my bundle discount. The agent fool me to get new phone, nut none of them result in the discount they promised, I've just been ask to wait for the discount to be applied. but I get charges not discount. [Edited: "Inflammatory"]

I have been trying to remove channels that I no longer use such as MGM+, Showtime, The Movies Channel, and Netflix from my subscription/billing. I have been unable to change my plan as my rates continue to go up without warning. This has been taking up hours of my time to figure out how to change/al

I currently have my internet on seasonal hold. That ends next week and I want to add TV. Everytime I attempt to add TV it gives me 4 addresses to select from. Bottomline it that I cannot add TV online. Cannot find a contact number to get assistance, so thought I would try here for suggestions.

Hello, There was a lot of comcast activity in the area a few weeks ago, so I'm wondering if I'm supposed to have the faster 200 mbps upload speed available now? If so I'm not receiving it despite having a compatible hitron coda56 modem. Please help.