Official

Accepted

Unanswered

Advanced Filters

Search Results (503.2K)

Relevance
Selected Relevance

Closed

Free Movies Week 2022

Don’t miss the one-week chance to watch tons of the best movies, all for no additional charge. Free Movies Week is happening March 8-14th. Turn on your TV to discover what’s available and get started.​ Watch free movies from premium networks and subscription services as part of Free Movies Week, inc

Articles

35.7K

51

Closed

Pinned

How do I unlock my Xfinity Mobile phone? (Answered)

***Updated 5/31/2026*** Learn how to unlock your Xfinity Mobile phone so it can be used with another wireless carrier. Most of the time, your phone unlocks automatically within 48 hours of being paid off. Here are other unlock rules: Your phone must be activated for at least 60 days.The phone must b

Articles

719

0

0

Closed

How do I view my Xfinity Mobile call and text message history? (Answered)

***Updated 6/23/2026*** You can review your last three months of call and text message details using the Xfinity app or online through your Xfinity Mobile account. This history includes dates, times, and phone numbers for all calls and text messages sent from and received by all lines of service on

Articles

1.1K

0

0

Closed

Pinned

What to Know About the New 5 Year Price Guarantee

Internet From staying connected to friends and family, to working remotely or adding smart devices throughout your home—a reliable, high-speed internet connection is fundamental to modern living. But as the need for robust internet continues to grow, so too can concerns about household expenses. We’

Articles

6.9K

0

0

Closed

Pinned

How to: Direct messaging within the forum

To help maintain our forum design, we ask that you never send unsolicited/unwanted direct messages to any employee (even to the Xfinity Support handle) unless specifically asked to do so. You will only be able to send a Direct Message after you make a public post. To send a Direct Message on a deskt

Articles

1.4K

0

0

Closed

ANSWERED: Navigating Xfinity Stream app on your Roku

Learn how to use the Xfinity Stream app on Roku devices! Navigate the Xfinity Stream app on Roku Main Menu If you have completed activation, you'll see the Main Menu. (See our activation instructions for more information.) Search Search for a movie, TV show or channel collection (i.e., network). Bro

Articles

521

0

0

Closed

Can I use Xfinity Mobile when I travel internationally? (Answered)

***Updated 6/17/2026*** If you are traveling the world, you can take Xfinity Mobile with you. International roaming is supported for phones in over 215 destinations, where you can talk, text message, and use data — just like at home. If you are already abroad and your phone shows “No Service,” you c

Articles

1.9K

0

0

Closed

CLOSED - Xfinity Forum 20th Anniversary Sweepstakes – “What If?"

***UPDATE 07/18/2023*** We want to thank all community members who decided to participate in our “What if” sweepstakes. The entries were fantastic! All submissions were randomized to select winners. Below you will find those winners and our favorite submissions. First PlaceName: Devin - Entry: Email

Articles

2.4K

24

Closed

ANSWERED: How to Program Your Remote for Your Xfinity Non-X1 TV Box

***Updated 7/6/2026*** Using the Self-Service feature on legacy TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment. Access the self-help screen To access the Self Help screen: Press the Menu button on your remo

Articles

26.9K

0

0

0

Closed

ANSWERED: How to Export/Import NSS Identity Safe Data

​***Created by our ​​ Community Experts​​***​ ​ ​​ ​ ​ ​​ ​ ​ ​​EXPORT​​ ​​Identity Safe Data​ ​ ​ ​ ​​If you use Identity Safe, before you uninstall NSS you will want to go into Settings > Identity Protection > Log into Identity Safe by clicking on Configure (if not already logged-in)​​ ​​You will

Articles

3.2K

0

0

0

Closed

ANSWERED: How to access the Xfinity app

***Updated 7/15/2026*** Whether you're new to Xfinity or a long-time customer, the Xfinity app makes it simple to manage your services, stay connected, and get support — anytime, anywhere. With the Xfinity app, you can: Get 24/7 real-time support for quick troubleshooting.Check for outages and get i

Articles

4.9K

0

0

0

Closed

ANSWERED: Comcast's Terabyte Internet Data Usage Plan

Question How does the Xfinity Internet Data Usage Plan work? Answer Plan overview Xfinity Internet comes with 1.2 TB of internet data per month. If you use more than 1.2 TB in a month, your account may become subject to overage charges. To learn more, see what happens if you use more than 1.2 TB in

Articles

16.5K

0

0

0

Closed

ANSWERED: Xfinity Stream Minimum Requirements

Learn the minimum requirements for the computer hardware, OS, and web browser you'll need to use the Xfinity Stream portal successfully. If you want to see minimum system requirements for the Xfinity Stream app on mobile devices, smart TVs, or TV Boxes, see Xfinity Stream app minimum system requirem

Articles

20.2K

0

0

0

Closed

ANSWERED: Obtén tu menú X1 en español (How to get your X1 menu in Spanish)

Cambio del idioma del menú de X1 a través del menú de Configuración To get to Menu Language Settings: Presiona el botón xfinity en tu control remoto.Usa los botones de flecha hacia la derecha y flecha hacia la izquierda en tu control remoto para seleccionar el ícono de engranaje. Presiona el botón O

Articles

2.6K

0

0

Closed

ANSWERED: Thermostat Scheduling Available in the Xfinity Home App

Manage Thermostat Schedules from the Xfinity Home App Learn how to use the Xfinity Home app to add, change or disable the Thermostat schedules that automatically keep your home temperature just where you want it. Have a Carrier Cor, ecobee or Nest Thermostat? Xfinity Home Thermostat schedules don't

Articles

3.2K

0

0

0

Closed

ANSWERED: What is Xfinity Home?

What's Xfinity Home? Xfinity Home is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity. Named the Best Professionally Installed Pro Protection System by CNET. "A robust, well-thought-out system that

Articles

3.3K

0

0

0

Closed

ANSWERED: How to pair an Xfinity Camera from the Touchscreen

Learn how to use your Xfinity Home touchscreen to pair a camera in your Xfinity Home system. What you'll need Xfinity HomeThe complete kit for the camera you want to installAccess to your security router or gateway deviceAccess to your touchscreenYour Master Keypad Code Difficulty Medium Pair a came

Articles

15.4K

0

0

0

Closed

ANSWERED: What is the Xfinity Accessibility Assistance Large Button Remote?

***Updated 7/6/2026*** The XRA Large Button Voice Remote is the next generation, voice-controlled Xfinity accessibility remote that features a flat, stable back with descriptive button labels, vibration feedback and backlit buttons. It’s easy to grip and has premium metal directional keys. For custo

Articles

18.1K

0

0

0

Closed

ANSWERED: How to fix Cannot Log Into Xfinity Mobile--Primary User Issue?

***Created by our Community Users*** Issue: Cannot Log Into Xfinity Mobile--Primary User Issue I recently signed up for Xfinity Mobile after already being an Comcast TV and Internet customer. I have not been able to log into my Mobile account since even before signing up (had to sign up over the pho

Articles

15.6K

0

0

0

Closed

ANSWERED: Understanding taxes, fees and other charges on your Comcast bill

Learn more about the taxes, fees, and other charges on your bill Xfinity is committed to delivering the entertainment and services you rely on today and the new experiences you'll love down the road. From time to time, Xfinity may adjust service prices and fees. These increases help the company cons

Articles

7.9K

0

0

0

forum icon

New to the Community?

Start Here