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Tuesday, August 1st, 2023 3:13 AM

Closed

Reschedule Service Transfer

I need help with rescheduling when my service is transferring because we are now moving at a later date than previously planned. I cannot find anywhere to do that. 

Accepted Solution

Official Employee

 • 

1.4K Messages

1 year ago

Thank you for connecting with us in our community, @user_405261. We are happy to help you get your services transferred. We will need to assist in private, so we ask for you to send us a Direct Message with your name and address. We look forward to your message.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

 

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