Contributor
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25 Messages
Faster Upload Speeds Available?
Hello,
There was a lot of comcast activity in the area a few weeks ago, so I'm wondering if I'm supposed to have the faster 200 mbps upload speed available now? If so I'm not receiving it despite having a compatible hitron coda56 modem. Please help.
Accepted Solution
XfinityLinda
Official Employee
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1.3K Messages
25 days ago
@CanukGuy In summary, the issue ended up being a new bootfile needed for the service to upgrade the speeds no longer supported by a previous bootfile. Thanks again for reaching out here, and allowing us to be your service provider.
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XfinityAngie
Official Employee
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1.3K Messages
26 days ago
please send a direct message:
To expedite your request, we ask that you please include your name, the account holder's name (if different), and the service address.
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