U

Thursday, January 30th, 2025 7:40 PM

Closed

Xfinity Service is a [Edited]

I'm trying forever since last Nov to get my bundle discount. The agent fool me to get new phone, nut none of them result in the discount they promised, I've just been ask to wait for the discount to be applied. but I get charges not discount. 

[Edited: "Inflammatory"]

Official Solution

Retired Employee

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1.4K Messages

4 months ago

@user_94sk7b Thank you for working with us via Modmail. At this time, you do not meet the qualifying terms that you approved. If you have other questions or concerns, feel free to create a new post in accordance with the Xfinity Forums Guidelines and Acceptable Use Policy.

Official Employee

 • 

1.3K Messages

4 months ago

 

user_94sk7b Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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