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slow upload speed
Similar to many of the complaints and concerns, I have performed multiple internet speed tests, my upload speed is less than 1.0 and on the Xfinity speed test it fails; while the download is 900+.I have replaced the modem, and it is directly connected to my CPU (no router involved). I have already h
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Your Home Network
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Chat transcript
I was in chat support for three hours last night and requested to download the transcript but it didn’t work. I was sold a mobile plan after being told my phone would work with it, and then was told my phone was not compatible, and the order is “pending” so they were unable to cancel the order. I ca
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Customer Service
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Ps5 low mbps
My wife and I just moved into our new apartment and are paying for the 1000 Mbps Wi-Fi package through Xfinity. When connecting my PlayStation five, and testing the network connection, I am only getting between 15–30 Mbps as my download speed and my gaming is laggy, the Xfinity app is telling us we
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Your Home Network
Had the same issue. Was working just fine with my Arris S33 and 1G down/ 50M up service. Then got convinced to try the new X-Class 2G down, 250M up service. After ZERO guidance...and wondering WHY my S33 wasn't seeing a
When will Arris S33 get 100MB upload (NextGen Speed)
I know this has been asked many times with no updates. Please escalate this. I know i'm not alone in looking for the speeds we pay for but aren't getting.
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VERY Slow upload speeds at night
Hello! I live in Sacramento and have Xfinity internet, the top tier plan with unlimited data added. Every single night since it has gotten colder our upload speed drops from the 20-30 we normally get to 0.9-3.5 and stays there until daylight (making the internet almost unusable). Download speed rema
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Your Home Network
@user_599a79 - Using the Xfinity App, you can drag the timeline (directly under the video playback window) to any date and time you'd like to review and save (i.e. you don't need to just select from the list of motion events). Once you
need to download a camera video clip
I need to download a video clip from our camera recorded last Friday. I can only see it on the iPad or iPhone, how do I download it?
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Sad... Looks like Xfinity running with fresher engineer. they just know, restarting cable modem... total Junk....Here is example, i am Subscribed for 150 Mbps plan and I am getting 711 Mbps download Speed, now Great Xfinity engineer is suspecting my
My Xfinity got locked at Upload Speed @710.9 MBPS and Download Speed @5.7 MBPS
Hello Xfinity Experts... My home Xfinity connecting got LOCKED at [Upload Speed @710.9 MBPS and Download Speed @5.7 MBPS], What Even I do, that is not changing. As for now I did below Steps... 1> Replaced my Old Trusted [Motorola MG7700 DOCSIS 3.x Modem] to [Hitron CODA56 Multi-Gigabit DOCSIS 3
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Slow 5G on Pixel 8 PRO
I have a pixel 8 Pro. I was getting speed tests of 800Mbps. But was having network issues. Called customer service, they had me re-download a new e-sim. I have yet to hit those speeds again. I have full coverage and no data issues. I now download 25-30Mbps. WTF?!?!?! It has been a few weeks now with
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Network
collected addresses delete
Is there some logical reason for this arbitrary download of every email address that spams the Xfinity account? And why is it that you cannot bulk delete? Did you run out of money or did you have some self-serving rationale? So I see that your response is to export them all and then del
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Accepted Solution
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No upload speed change - Purchased Coda56 after xfinity email "Replace your internet equipment to enjoy faster upload speeds"
Email: Faster internet speeds now available Upgrade your internet equipment today! Good newsYou can now enjoy up to 5-10x faster upload speeds and smoother connections with your current Xfinity Internet package. Easy next stepsYour internet equipment is unable to deliver these new speeds,
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Your Home Network
I get the 1 gig speeds with no problem with the Xb6 gateway, I am curious if anyone checked the settings on their network cards, configured wrong and you won't get the 1 gig speeds, also are you using a Dell computer? They install a program called sm
Paying for 1GB but not even getting half the speed
So, since the instal was completed I’ve never been able to attain speeds over 540mbs. It’s been Fast forward about 7 months and still no change. Decided to purchase the NETGEAR CM1000 modem as well as a few EERO routers and that still did not help. Why can’t this issue be resolved? I contacte
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Boost Mobile offer of Xfinity Internet?
I got an email from Boost offering a PREPAID INTERNET deal from Xfinity for $45 a month. I'm already an X customer for my net, though not prepaid, for about $105 a month. But the fine print in the offer says "Limited to download speeds up to 50 Mbps and upload speeds up to 10 Mbps". That seems onl
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Customer Service
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Unstable Upstream/Internet
Hello, ever since 11pm on June 2nd my internet has been very unstable. I'm currently using a Netgear Nighthawk CM2000 modem paired with a TP-LINK Archer AX11000, however download and upload speeds seem fine but both have a large ammount of jitter and latency. Any internet communcation or gaming is v
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Your Home Network
@user_daw312 @JerseyMike888 This is the most updated information for the Next Generation Internet "All customers who live in these markets, are on a current speed tier, and lease an eligible Xfinity Gateway (XB6, XB7, XB8) or use a compatible COAM
When/how do I get the new upload speeds?
Hi, I hope you can help. My account now says my upload speed is 200 Mbps (for about a month or more), but I only get the historical 40 Mbps. Our neighborhood was upgraded (per an email I got from Comcast) several months ago. I have a Netgear CM2050V modem, which is on the Comcast list of "Next Gen S
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This is ridiculous. Add me to the list. I am using Chrome and it happens to me when I go to my Xfinity Email. Only way to get rid of it is close, which kicks me out of Xfinity and then I have to log back in. It is a pain as it happ
Customer Reward Program.... scam?
I have received the same popup 3 days in a row now on both my work and home laptops. I've tried blocking it, but I still receive it. Seems fishy to me. [Edited: "Phishing email/Image"]
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Hello, I am having similar connection issues with my Playstation 5. I tried disconnecting and reconnecting via wifi and Im still experiencing issues with lag. I presume it is an issue with ping but when I test my connection on my phone my ping is 21m
PlayStation 5 Internet Connection Issues
Since 1/15/22, I've been having an impossible time getting connected to the internet using my PlayStation 5. The PS5 internet connection test fails at various and inconsistent points in the process, but it never tests without issues. The device is connected via Ethernet cable. Sometimes, it fails at
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Unfortunatly this is only addressing down speed. My down speed is not the concern. I'm fully aware of the issue with down speed. Even the compatability list on Xfinity doesn't account for upload speeds only down speeds. It seems the reason they don't
Upload speeds very slow. Went from 11 up to 5 up after upgrading.
I recently upgrade my plan from 300 mbs to the 1 gigabit. Immediatly after activating my new plan the upload speeds went from 11 mbs to 5 mbs. The download speeds did increase to around 560 mbs down, but why would my upload suddenly be cut in more than half?I am currently using an Arris SB6183 which
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I went from a plan with an average speed of 500/30 Mbps. The download speed could vary from 800 to 100 Mbps, but the upload speed was always steady between 25-33 Mbps. Then, after a big release, my upload speed shot up to 130 Mbps [Edited: "Inflammat
Up load speed below 10Mbps after Xfinity upgrade
I am on the Superfast plan (800/20). Since the plan change to 800/100 my modem upload speed has been reduced to 10mbps, it actually varies below that speed. My download speed is very good, meets or exceeds my plan. I know that the software used to change the upload speed had problems and has
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Do I really need Xfinitys 1000mg download there are two of us in our late 60s we do not play video games only stream movies once in awhile, I have 23 Devices that are your typical devices from my Ring doorbells, 2 watches, 2 tablets, printer, PC, 2 a
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How do I talk to a real representative online?
Did xfinity take away the real representatives online? Do they really just have the “Xfinity Assistant” that doesn’t really help with anything.
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