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Slow 5G on Pixel 8 PRO
I have a pixel 8 Pro. I was getting speed tests of 800Mbps. But was having network issues. Called customer service, they had me re-download a new e-sim. I have yet to hit those speeds again. I have full coverage and no data issues. I now download 25-30Mbps. WTF?!?!?! It has been a few weeks now with zero correction on this issue. Called customer service multiple times and even went to my local Xfinity Store. The issue is still present. No 5G speeds for me. Can anyone help
XfinitySara
Official Employee
•
1.2K Messages
2 months ago
Hey there, @ArmoDriver! Thanks for reaching out to us regarding your mobile questions. Since Xfinity Mobile support is somewhat limited for our Digital Care Team via social media, we ask that you reach directly out (by call or text) to our Xfinity Mobile Sales and Service team at 1-888-936-4968 for further assistance with your mobile device. You may also use our Secure Online Chat where an Xfinity Mobile expert is available 24/7! Please let us know if you have any trouble reaching them, and I hope this helps :)
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