U

Visitor

 • 

1 Message

Thu, Sep 2, 2021 6:16 PM

need to download a camera video clip

I need to download a video clip from our camera recorded last Friday.  I can only see it on the iPad or iPhone, how do I download it?

Responses

Official Employee

 • 

415 Messages

18 d ago

user_f768a3 -

When playing back the video clip, you should see a download arrow at the top to save the clip to your phone.  From there you can share the file via e-mail, MMS text message, etc.  Some additional detail is here:

https://www.xfinity.com/support/articles/download-24-7-video-recording-clips-mobile-app

I hope this helps!

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