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The TV remote app says guide data missing I reset the app by clearing the cache and data and it asks me to login to it then it says there's an error then i searched in the play store and it's not even listed as as app anymore there's other "xfinity t
Xfinity TV Remote App - Android, EOL?
Subject app stopped functioning: error message "..unable to load guide...". Has this old app finally reached end-of life for old Android 9?
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Thank you for those details, lets try doing a factory reset on the remote. Please follow these steps: Simultaneously press and hold the A button [triangle] and the D button [diamond] until the status light on the remo
Remote functions
My remote turns on my tv, audio receiver, and box just fine and control volume, functions, etc. However when turning things off it doesn’t turn the audio receiver off so I continue to get the audio from whatever I was watching.
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Good afternoon @user_lqupwk, and thank you for reaching out on our Community Forums, we appreciate your time and hope you are having a fantastic Thursday! I'm sorry to hear that you have to do a network reset on your TV every day when you turn it on,
TV disconnect from internet everytime you turn it off.
I have to do a network reset on my TV everyday when I turn it on. It say Not Connected
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Good afternoon @seawaovaz and happy Memorial Day! We hope you are having a wonderful and safe holiday. We appreciate you reaching out on our Community Forums regarding your issues with your Root Sports channel. Our team will be happy to help troubles
Root Sports Channel
Root Sports continues to have technical issues during the Seattle Mariners game today. Is this a root sports issue or is it an Xfinity issue?
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I tried the voice remote and it says the channel doesn't exist.
Newsmax not available
All of a sudden I get the message "You don't have access to this channel". What happened to Newsmax.
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@XfinityBecker I got the remote but my phone won't let me put on desktop
Why is xfinity tv remote app no longer available
Tried reinstalling xfinity tv remote app on my iPad. It states it is no longer available. My iPad is updated to newest system.
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Good afternoon @Becky112771. Do you still have your old remote that you can try to connect?
Remote won’t pair
New box and remote and remote won’t pair stick on the language screen and followed the unpair steps 10 times hold a&d and unplugged restarted tech support can’t even get it to work
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user_318202 Hello and thank you for reaching out via our Xfinity Community Forums today. I’m truly sorry to hear about the trouble you’ve been having with reaching us and the frustration it's caused. I completely understand how difficult it can be wh
TALK TO A HUMAN
The cumulative number of hours I have WASTED over the past 5 years from attempting to get in touch with Xfinity is alarming, not to mention I never leave an interaction with Xfinity feeling good about the service I received. It's not the employees fault-- it's the forced automations on the phone tre
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Accepted Solution
Problem corrected. On your remote press the "B" key. Under "Accesibility Settings" Turn Video description off.
Spanish Language on some Channels
First of all, I have checked to make sure that my language is set to English. That's not the problem. As of this moment, Channel 4 on my lineup (TNT) is in Spanish. Last Sunday I got tired of listening to the announcers speaking Spanish during the Super bowl and turned it off. This is not the first
Question
If your tv/monitor needs an ok press to confirm changing inputs the X1 remote won’t do it
Changing input with XR11 remote
I'm new to cable and Xfinity! It has been a good experience thus far. I use my tv as a mirror monitor for my MacBook Pro so I could eliminate the tv remote altogether if I could "move" from hdmi1 to hdmi4 with XR11. I think this should be possible since the remote turns the tv on and off. Thanks, ch
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cable box
I have to reset and unpair my remote everyday. I need a new cable box
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Customer Service
Thank you, @user_6a52d7 Thank you so much for your post on the get this TVapp error when trying to watch your Xfinity Stream app on your Roku. This error code is an issue with the Roku devices connecting to the home network. I have seen in the past c
streaming error tvapp-00231
Over the past several weeks we've been getting streaming errors on both TVs (error tvapp-00231). It happens about once every hour. I've reset the modem (Surfboard sb8200), the router (Asus RT-AC68P) and both Roku devices several times yet the problem persists. Is there something else I should be try
Question
@Soccerdog04 wrote: I installed a Samsung NU70000 yesterday upstairs. There is another Samsung on the first floor. Tried pairing the xfinity remote to the child box upstairs but found that the pairing info shows up on the downstairs TV. When I try
Remote Control Issues
I installed a Samsung NU70000 yesterday upstairs. There is another Samsung on the first floor. Tried pairing the xfinity remote to the child box upstairs but found that the pairing info shows up on the downstairs TV. When I try to pull up the guide, it pulls up the guide on the downstairs TV. I seem
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Thank you for connecting with us with your feedback about the Xfinity TV Remote app, @user_9ow47c. We'll pass along your comments. We have the Xfinity Web Remote you can use here: https://remote.xfinity.com/. Here: https://www.xfinity.com/support/ar
Xfinity tv remote app
Please bring back this app! It was so useful managing services while away from home! You keep charging more and we get less in return. PLEASE RESTORE THIS APP!
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@ComcastRayana hi, the remote I have is the XR11.
Xfinity XR11 remote won't pair both TV and receiver, only one
I upgraded my service to lower my bill, and the web page at checkout said I Had to change out my cable boxes to be compatible with the new services. Interestingly, when I went to the store to swap them, they gave me the exact same boxes and the same remotes. :/ Only this remote (same as last ones I
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when you press the xfinity button on the xfinity remote, does the LED on the remote flash green or red?
DVR (AX014ANM) (4k) TV video shoved off to the right with every daily auto-restart
I recently upgraded my Xfinity set-top DVR box to the 4k version (AX014ANM). (I don't have a 4k TV yet, I simply wanted the latest and greatest DVR from Xfinity, just in case I get a 4k TV someday.) Every morning when I turn on the TV (which is 1080p, not 4k), the TV video is shoved off to the right
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Good evening @user_4ky6v9, and thank you for reaching out on our Community Forums with your Peacock and Xumo box issues. Our team will be happy to help get your concerns resolved, rest assured you've reached the right team to help! What seems to be t
XfinityAlyssaA
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1 year ago
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Peacock Premium Subscription
I need help with the peacock subscription and rewards program. It’s been over 7 months that it has not been resolved and cannot watch any programs on my Xumo box.
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