i purchased a TV subscription. I keep getting the error that I’m not on my home network when I am. The troubleshooting steps did not help me at all. How does this get fixed? I don’t want to use a rented box. I want to use my own Apple TV 4K 2024 model. I am also using your modem as it was furnished

How do I cancel cable and home service without having someone try and talk me into a plan I don't need or want? All I need is internet since I home school the kids. I don't want a bundle anymore it's not needed. It's costing more than my car loan and I can't do this anymore. I try and cancel online

Can any xfinity remote control my cable box AND my sound bar AND my TV all at the same time. Now I have the cable box and sound bar controlled with an XR11 but at a minimum I want to be able to control the TV on/off [and if I can get the TV volume too that's a bonus( usually tv volume is muted and s

Is it possible to block a number from calling or texting at the carrier level and not just at the device level? So ideally a number would be blocked from calling or texting on all active lines on your account. Is this possible??

Hi, I'm using Xfinity locked iPhone 13 Pro max with Nano SIM. I would like to use eSim as second number from different carrier(GSM - T-mobile or AT&T). Please tell me whether its eligible to use and procedure to activate. TIA

Does Xfinity provide software to install a VPN on my home computer?

When signing up for my Xfinity internet plan, I chose the 'Customer Owned Equipment' but the order still included the 'Getting Started Kit Delivery.' What will be included in the kit for customers using their own equipment for the internet? I hope the kit does not include any modem/router since I wo

@EG I'm sorry cause this is not really Xfinity internet related question but more of a computer question. Anyways while back I was connecting my Windows 10 computer to the internet, and Windows asked me if I want my computer to be discoverable by other computers on the network and since I have other

I can no longer watch programs on ESPN via Now TV. The system was working fine up until June 2024. I now receive the following message: Valid Token Required when trying to watch a specific program. I have not changed anything on my end, so it seems that there is an authentication error is happening

There have been many posts about flaky DVR playback, but I haven't seen a post addressing my specific version. The issue below has been happening the last few months and occurs with 90% of the programs we record. I would call support, but it's really difficult to get a human being, much less someone

I called to upgrade my internet speed. The rep told me I get a free phone line with it also. I told her I didn't want or need a phone. She said it comes free with the internet unlimited 1000 plan. I told her her i still do not need or want it. She said ok. I got a phone in the mail a week later. I n

I tried to claim my peacock reward and it told me I would get an email but I never did. And now when I try to click the link to activate my reward from rewards page I get the page that says Sorry your account is not eligible for this reward but as a platinum member I should be. I tried my old email

Hello. I've been using a Netgear CM2050V modem that I purchased a little over a year ago for use with Comcast without issue. When I got it, I changed the login password, as the default password was "admin". Now today I am no longer able to log in. I have tried the password that I have been using the

We are a dual career family working from home and having a reliable internet connection is a must for my household to earn our income. I’ve been through incompetent customer support calls who run by the “restart your modem” script. They even put a ghost technician appointment on my account that keep

I'm trying to use my superpods (XE2) via ethernet backhaul to a smart switch which is then connected to the XB8. In the past with an XB7 this worked well - I just needed a smart switch with 802.1q VLAN support to make it work. This approach doesn't seem to be working with the XB8. Is there a specifi

Hello all. I have been struggling with an unstable home internet connection. I have Xfinity Cable Internet, a Netgear CM400 Modem, and a TP-Link AC1200 router that I primarily connect to via Ethernet. Since moving into a new home, my internet has been somewhat functioning but very unstable. The upli

Hi, I just bought an Arris S34 to replace my S33 modem so I can get the upgraded upload speeds. Is there something I need to do to make this happen? I activated the new modem but the upload speed is the same. Thanks!

I switched from ACP and then was approved for the LifeLine Benefit. I called Xfinity and gave them my application ID, and my services were restored. Immediately after, i received an email stating that ACP had been applied to my account, which i found weird because thats a different benefit program e

On August 30, 2021, an Xfinity Community Expert blatantly insulted me in the first line of their Private Message to me. I replied by asking this Expert how do I report their abuse. I have not yet received an answer in three days. How do I report abuse of an Xfinity Community Expert?

OK a couple weeks ago I posted in here that I could not get my XiD-C's (I have 2) to talk to the X1 DVR. Someone very kind @CCAndrew helped me troubleshoot that. The XiD-C in one room actually worked perfectly for about an hour and a half. Since then the XiD-C will not get Live TV (Won't Acquire a t